Service Delivery Manager
hace 3 semanas
Service Delivery ManagerThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.Job Description:In a typical day as a Service Delivery Manager, you would:Be a reference for the customer and lead the delivery team and resources for assigned accounts.Be responsible for cost of delivery and total customer experience.Monitor the actual service level vs. the defined and agreed SLA.Proactively propose improvements and changes to the customers’ IT environment.Provide consultative IT Advice, collaboration, and operational best practices sharing.Use proven Value Based Delivery (VBD) processes to help the customer reduce business risk and maximize return of their IT investment, and to present to the customer the added value of proactive services.Know the IT environment of the customer from an end to end point of view in order to facilitate customers’ business targets within the boundaries of the support contract.Conduct Support Planning and Review Meetings to ensure customer alignment, realized value, and accelerate contractual delivery efforts.Support the customer in problem/escalation management.Identify upselling opportunities, support growth, profitability and account retention.Work closely with Sales and Pursuit teams supporting cross BU strategies and solutions.Be involved in Pre-sales, Post-sales and Renewal activities in order to provide services and account management inputs.Maintain strong understanding of the customer IT environment, vertical industry trends and relevant market.Communicate with customer on an ongoing basis on all aspects of service support.Understand standard procedures of Project Management and Change Management.If you are...Holding a first level University Degree or equivalent combination of education and experience.3 - 7 years experienced in related fields desired.Able to build and manage a cross cultural, cross tower and cross business team.Excellent in communicating, presenting and listening actively.Native Spanish and fluent English is required.Willing to work in Madrid.Additional Knowledge and Skills:Certified in IT Service Management (ITIL Foundation V3 or 4 to ITIL Expert / ITIL Managing Professional based on job level).Join us and make your markWe offer:A competitive salary and extensive social benefits.Diverse and dynamic work environment.Work-life balance and support for career development.HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
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Service Delivery Manager
hace 3 semanas
España Seidor A tiempo completo**Humanizando la Tecnología.** Somos una gran empresa con alma de **Start-up**. Nos organizamos por unidades de conocimiento expertas que colaboran entre sí. Por ello buscamos **personas inquietas, **que les **motiven los retos y con ganas de crecer personal y profesionalmente**, que se unan a nuestro equipo para tener un** impacto positivo** en el mundo...
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Service Delivery Manager
hace 5 días
España Plexus A tiempo completoWe need your talent. In Plexus Tech we need a Service Delivery Manager who will be the person in charge of ensuring the fulfilment of the commitments acquired in the different projects to be implemented, as well as in the operation and provision of clients. He/she will also coordinate the different internal and external actors involved in the different...
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Service Delivery Manager
hace 3 semanas
España Hewlett Packard Enterprise A tiempo completoService Delivery Manager This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications...
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Service Delivery Manager
hace 3 semanas
España myGwork A tiempo completoThis job is with HPE CDS Spain, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Service Delivery ManagerLas Rozas de MadridLas Rozas, Community of Madrid, ESThis role has been designed as 'Hybrid' with an expectation that you will work on average 2-3...
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IT Service Delivery Manager, hibrido
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España Michael Page A tiempo completoIT Service Delivery Manager, hibrido BarcelonaIT Service Delivery Manager en hibrido.Perfil buscado (Hombre/Mujer):Supervisar la entrega de servicios de TI en la organización (Especialmente SAP, Salesforce, Workday).Gestionar y liderar el equipo de tecnología.Implementar estrategias de TI para mejorar la eficiencia y efectividad del departamento.Mantener y...
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Service Delivery Manager con Francés
hace 3 semanas
España Empresa reconocida A tiempo completoService Delivery Manager con Francés En el European Industrial Center de Importante empresa, buscamos un/a Service Delivery Manager para la gestión de las relaciones operacionales, comerciales y de negocio. Principales responsabilidades: Coordinar las actividades derivadas de los servicios como punto único de contacto con el cliente. Asegurar que se...
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Data & BI Service Delivery Manager
hace 3 semanas
España Zurich Insurance Group A tiempo completoOur OpportunityData & BI Service Delivery Manager #LI-RemoteIn this role, you will be responsible for the delivery of Data & Business Intelligence delivery services across all platforms, including integration points between them, managing a service team. You will proactively manage relationships and communications with business and outsourcing partners and...
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Service Delivery Manager
hace 2 semanas
España VISEO - Spain A tiempo completoEsta es una excelente oportunidad para personas con experiência como **Service Delivery Manager** que quieran dar un salto en su carrera profesional y formar parte de una multinacional presente en 5 continentes. Contamos con más de 20 años de experiência como consultora tecnológica implementando proyectos punteros tecnológicamente. Dentro del área de...
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Service Delivery Manager
hace 2 semanas
España VISEO - Spain A tiempo completoEsta es una excelente oportunidad para personas con experiência como **Service Delivery Manager** que quieran dar un salto en su carrera profesional y formar parte de una multinacional presente en 5 continentes. Contamos con más de 20 años de experiência como consultora tecnológica implementando proyectos punteros tecnológicamente. Dentro del área de...
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Service Delivery Manager
hace 2 semanas
España Viseo A tiempo completoEsta es una excelente oportunidad para personas con experiência como **Service Delivery Manager** que quieran dar un salto en su carrera profesional y formar parte de una multinacional presente en 5 continentes. Contamos con más de 20 años de experiência como consultora tecnológica implementando proyectos punteros tecnológicamente. Dentro del área de...
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Service Delivery Manager. Infraestructura, Hibrido
hace 2 semanas
España Grupo NS A tiempo completoService Delivery Manager. infraestructura en hibrido. Desde Grupo NS precisamos incorporar a plantilla un perfil Service Delivery Manager con experiência en Infraestructura. Modelo de trabajo Híbrido 95 en remoto y resto del tiempo en las oficinas del cliente en Madrid Actividades y responsabilidades Recepción de información técnica y registro de...
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Service Delivery Manager SAP AMS
hace 6 días
España VISEO - Spain A tiempo completoEsta es una excelente oportunidad para personas con experiencia como Service Delivery Manager que quieran dar un salto en su carrera profesional y formar parte de una multinacional presente en 5 continentes. Contamos con más de 20 años de experiencia como consultora tecnológica implementando proyectos punteros tecnológicamente. Dentro del área de AMS,...
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Service Manager
hace 3 semanas
España Wohn-Service-Team A tiempo completoSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. In 2020, ESA decided to reorganize the development and operations of its scientific satellite missions including the acquisition,...
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Service Delivery Manager
hace 3 semanas
España Page Personnel España A tiempo completoGarantizar la entrega eficiente de servicios de SAP. - Trabajar en estrecha colaboración con los equipos de tecnología para implementar mejoras. - Identificar oportunidades de mejora en los procesos de entrega de servicio. - Administrar y supervisar el rendimiento del equipo de entrega de servicios. - Desarrollar y mantener relaciones sólidas con los...
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Service Delivery Manager
hace 3 semanas
España Experis A tiempo completoEn Experis, buscamos incorporar a nuestro departamento de proyectos de consultoría, una persona con experiencia como Service Delivery Manager Requisitos: Buscamos un Service Delivery Manager con skills técnicas. Dentro de sus funciones se encontraran la gestión de equipo, cumplimiento de objetivos, escalado de incidencias, interlocución con cliente,...
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Service Delivery Director
hace 3 semanas
España ARATECH lifestyle technology A tiempo completoWho we are?We are ARATECH, Lifestyle Technology. A company with more than 10 years of experience in IT and consulting. The group of professionals working in ARATECH's mission is to offer the best solutions to our customers by working together with them in their Digital Transformation to provide the best advice establishing a close collaboration.Who are we...
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International Service Delivery Manager
hace 3 semanas
España SD Worx A tiempo completoSD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and in Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing...
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Head of Global Service Delivery
hace 3 semanas
España Cataloxy A tiempo completoPublicada: 16.10.2024. Actual hasta: 15.11.2024 Ofertas de empleo Head of Global Service Delivery Head of Global Service Delivery, Barcelona Salario: a convenir Barcelona Summary information Puesto: Head of Global Service Delivery Publicada: 16.10.2024. Actual hasta: 15.11.2024 Área: Staffing/Agencias de Empleo Jornada laboral: completa Sexo:...
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Service Delivery Analyst
hace 2 semanas
España Pernod Ricard España SA A tiempo completoService Delivery Analyst (Temporary) Want to join a fast-moving company, work among convivial teams, and take part in the global growth strategy of one of the most prestigious and comprehensive portfolios in the wine & spirits industry?We are looking for a Service Delivery Analyst in Madrid (temporary contract)!Embark on an exciting career journey with...
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Service Delivery Analyst
hace 2 semanas
España Pernod Ricard España SA A tiempo completoService Delivery Analyst (Temporary)ApplyLocations: MadridTime Type: Full timePosted on: Posted YesterdayTime left to apply: End Date: December 9, 2024 (30 days left to apply)Job Requisition ID: JR-045934Want to join a fast-moving company, work among convivial teams, and take part in the global growth strategy of one of the most prestigious and comprehensive...
