Service Delivery Manager
hace 2 meses
Service Delivery ManagerThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.Job Description:In a typical day as a Service Delivery Manager, you would:Be a reference for the customer and lead the delivery team and resources for assigned accounts.Be responsible for cost of delivery and total customer experience.Monitor the actual service level vs. the defined and agreed SLA.Proactively propose improvements and changes to the customers’ IT environment.Provide consultative IT Advice, collaboration, and operational best practices sharing.Use proven Value Based Delivery (VBD) processes to help the customer reduce business risk and maximize return of their IT investment, and to present to the customer the added value of proactive services.Know the IT environment of the customer from an end to end point of view in order to facilitate customers’ business targets within the boundaries of the support contract.Conduct Support Planning and Review Meetings to ensure customer alignment, realized value, and accelerate contractual delivery efforts.Support the customer in problem/escalation management.Identify upselling opportunities, support growth, profitability and account retention.Work closely with Sales and Pursuit teams supporting cross BU strategies and solutions.Be involved in Pre-sales, Post-sales and Renewal activities in order to provide services and account management inputs.Maintain strong understanding of the customer IT environment, vertical industry trends and relevant market.Communicate with customer on an ongoing basis on all aspects of service support.Understand standard procedures of Project Management and Change Management.If you are...Holding a first level University Degree or equivalent combination of education and experience.3 - 7 years experienced in related fields desired.Able to build and manage a cross cultural, cross tower and cross business team.Excellent in communicating, presenting and listening actively.Native Spanish and fluent English is required.Willing to work in Madrid.Additional Knowledge and Skills:Certified in IT Service Management (ITIL Foundation V3 or 4 to ITIL Expert / ITIL Managing Professional based on job level).Join us and make your markWe offer:A competitive salary and extensive social benefits.Diverse and dynamic work environment.Work-life balance and support for career development.HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
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Service Delivery Manager
hace 3 días
España Hemmersbach GmbH & Co. KG A tiempo completoEnsure best in class project delivery in line with the SOW ensuring smooth delivery of service, overall customer satisfaction and commercial success.ResponsibilitiesPrevious work experience (or equivalent) in project management and Service Delivery, preferable in IT field/services.Degree in Computer Science, Management, Economics or equivalent field.Lead...
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Service Delivery Manager
hace 4 semanas
España buscojobs España A tiempo completoWe need your talent. In Plexus Tech, we need a Service Delivery Manager who will be responsible for ensuring the fulfillment of the commitments acquired in the different projects to be implemented, as well as in the operation and provision of clients. He/she will also coordinate the various internal and external actors involved in the different phases of the...
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Service Delivery Manager
hace 2 meses
España Seidor A tiempo completo**Humanizando la Tecnología.** Somos una gran empresa con alma de **Start-up**. Nos organizamos por unidades de conocimiento expertas que colaboran entre sí. Por ello buscamos **personas inquietas, **que les **motiven los retos y con ganas de crecer personal y profesionalmente**, que se unan a nuestro equipo para tener un** impacto positivo** en el mundo...
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Service Delivery Manager
hace 2 semanas
España DCS Group A tiempo completoEn Tigloo, buscamos talento diverso y personas con propósito.Estamos contratando un Service Delivery Manager (SDM) para supervisar contratos de soporte y mantenimiento en Soluciones para el Gobierno, centrándonos en tecnología de identidad y biometría. El SDM será responsable de la satisfacción del cliente, el cumplimiento de compromisos contractuales...
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Service Delivery Manager
hace 1 mes
España Plexus A tiempo completoWe need your talent. In Plexus Tech we need a Service Delivery Manager who will be the person in charge of ensuring the fulfilment of the commitments acquired in the different projects to be implemented, as well as in the operation and provision of clients. He/she will also coordinate the different internal and external actors involved in the different...
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Service Delivery Manager
hace 2 meses
España Hewlett Packard Enterprise A tiempo completoService Delivery Manager This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications...
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Application Service Delivery Manager
hace 4 semanas
España buscojobs España A tiempo completoJob DescriptionThe Application Service Delivery Manager (ASDM) oversees the lifecycle of corporate IT applications at SGS, including maintenance, development, and deployment, ensuring commitments are met and value is delivered.Key responsibilities include managing service risks, monitoring KPIs to meet operational objectives, and proposing improvements. The...
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Service Delivery Analyst
hace 3 días
España Pernod Ricard España SA A tiempo completoTime left to apply: End Date: January 31, 2025 (30+ days left to apply) Job Requisition ID: JR-046686 Our global Tech team operates in an agile manner within a dynamic product organization. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products....
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Service Delivery Manager
hace 3 días
España Jordan martorell s.l. A tiempo completoService Delivery Manager - CloudBuscamos un/a Manager de Soluciones de Nube Híbrida e Infraestructura para diseñar, implementar y gestionar soluciones innovadoras en infraestructura de TI. Este rol, que reporta al Head de Crecimiento y Preventa HCI en España, requiere experiencia en tecnologías de nube e infraestructura y habilidades de colaboración...
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Service Delivery Manager
hace 2 semanas
España Manpower Team Empresa De Trabajo Temporal SA A tiempo completoService Delivery Manager (H/X/M)En Experis, buscamos incorporar a nuestro departamento de proyectos de consultoría, una persona con experiencia como Service Delivery Manager.Requisitos:Buscamos un Service Delivery Manager con skills técnicas. Dentro de sus funciones se encontrarán:Gestión de equipo.Cumplimiento de objetivos.Escalado de...
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IT Service Delivery Manager, hibrido
hace 2 meses
España Michael Page A tiempo completoIT Service Delivery Manager, hibrido BarcelonaIT Service Delivery Manager en hibrido.Perfil buscado (Hombre/Mujer):Supervisar la entrega de servicios de TI en la organización (Especialmente SAP, Salesforce, Workday).Gestionar y liderar el equipo de tecnología.Implementar estrategias de TI para mejorar la eficiencia y efectividad del departamento.Mantener y...
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Service Delivery Manager Ams
hace 4 semanas
España Viseo A tiempo completoEsta es una excelente oportunidad para personas con experiência como **Service Delivery Manager** que quieran dar un salto en su carrera profesional y formar parte de una multinacional presente en 5 continentes. Contamos con más de 20 años de experiência como consultora tecnológica implementando proyectos punteros tecnológicamente. Dentro del **área...
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Service Delivery Manager Ams
hace 4 semanas
España VISEO - Spain A tiempo completoEsta es una excelente oportunidad para personas con experiência como **Service Delivery Manager** que quieran dar un salto en su carrera profesional y formar parte de una multinacional presente en 5 continentes. Contamos con más de 20 años de experiência como consultora tecnológica implementando proyectos punteros tecnológicamente. Dentro del **área...
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Service Delivery Manager Ams
hace 4 semanas
España VISEO - Spain A tiempo completoEsta es una excelente oportunidad para personas con experiência como **Service Delivery Manager** que quieran dar un salto en su carrera profesional y formar parte de una multinacional presente en 5 continentes. Contamos con más de 20 años de experiência como consultora tecnológica implementando proyectos punteros tecnológicamente. Dentro del **área...
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Service Delivery Manager Ams
hace 4 semanas
España VISEO - Spain A tiempo completoEsta es una excelente oportunidad para personas con experiência como **Service Delivery Manager** que quieran dar un salto en su carrera profesional y formar parte de una multinacional presente en 5 continentes. Contamos con más de 20 años de experiência como consultora tecnológica implementando proyectos punteros tecnológicamente. Dentro del **área...
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Service Delivery Manager
hace 2 semanas
España Clevertask A tiempo completo**Descripción**: **¿Te apasiona la gestión de proyectos? ¿Te gusta impulsar el desarrollo eficiente de los proyectos junto a un equipo? ¡Te estamos buscando!** Nos presentamosSomos Clevertask, una compañía de 200 profesionales, que pertenece al grupo internacional ALTEN, líder en ingeniería y servicios IT, con 55.000 consultores y presencia en 30...
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Data & BI Service Delivery Manager
hace 2 meses
España Zurich Insurance Group A tiempo completoOur OpportunityData & BI Service Delivery Manager #LI-RemoteIn this role, you will be responsible for the delivery of Data & Business Intelligence delivery services across all platforms, including integration points between them, managing a service team. You will proactively manage relationships and communications with business and outsourcing partners and...
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Service Delivery Analyst
hace 3 días
España Pernod Ricard España SA A tiempo completoTime left to apply: End Date: January 31, 2025 (30+ days left to apply)Job Requisition ID: JR-046686Our global Tech team operates in an agile manner within a dynamic product organization. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products....
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Service Manager
hace 2 meses
España Wohn-Service-Team A tiempo completoSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. In 2020, ESA decided to reorganize the development and operations of its scientific satellite missions including the acquisition,...
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Service Delivery Manager SAP AMS
hace 1 mes
España VISEO - Spain A tiempo completoEsta es una excelente oportunidad para personas con experiencia como Service Delivery Manager que quieran dar un salto en su carrera profesional y formar parte de una multinacional presente en 5 continentes. Contamos con más de 20 años de experiencia como consultora tecnológica implementando proyectos punteros tecnológicamente. Dentro del área de AMS,...
