Director Of Revenue Operations

DescriptionDirector Of Revenue Operations | Based in BarcelonaKantox is a Barcelona-based fintech acquired by BNP Paribas in 2022. As Director of Revenue Operations, you will sit at the intersection of internal commercial execution and parent company alignment, reporting directly to the Chief Commercial Officer.
This is not a coordination role. You will own the RevOps function, lead the relationship with BNP Paribas commercial leadership, and drive the commercial initiatives that determine how Kantox scales.
What you will work onStrategic LeadershipWorking hand in hand with the Chief Commercial OfficerBuilding strategic reviews and recommendations for key meetings including Strategic Reviews with BNP, Kantox Board meetings, and Quarterly Commercial meetingsEnsuring all decisions made in the Commercial leadership team are executed seamlessly, in collaboration with Sales Team ManagersOrchestrating the work of all teams represented in the commercial organisation: Business Development, Sales, Implementation, Customer Success, and MarketingManaging partnerships with third parties: animating those partnerships to extract the best of them, defining and executing processes to work efficiently with partners, and leading the training of the commercial team around those partnershipsPeople LeadershipLeading the Revenue Operations team (current organisation: 1 Sales Operations Specialist, 1 Implementation and Customer Specialist, 1 Marketing Specialist, 2 Quality Assurance Specialists, and 2 Salesforce Developers)Building and developing your Revenue Operations team: establishing clear career pathways, identifying skill gaps, and driving upskilling in areas like CRM, analytics, and process designFostering career development and internal mobility: identifying high-potential team members, creating stretch assignments and mentoring opportunities, and supporting movement across the commercial functionDriving team engagement and culture: celebrating wins and ensuring your team understands how their work connects to commercial and organisational strategyBNP Paribas Commercial RelationsRepresenting the commercial organisation in recurrent BNPP stakeholder meetings: preparing agendas, presenting KPIs, deal status, and pipeline intelligenceCoordinating efforts across local markets with Kantox and BNP local sales to ensure execution of the priorities defined in regular Kantox/BNPP meetingsManaging BNP compliance and risk requests related to the commercial organisation including process improvement and executing internal audit recommendationsAI and ProductivityRecommending new workflows for Sales, Customer Success, Implementation, and Revenue Operations leveraging AIMaking the best of our tech stack using the AI capabilities of our providersIncreasing sales closing ratio by enhancing the sales cycle with AIKey Commercial MeetingsOwning the organisation and content of key internal commercial meetings: sales kickoffs, quarterly commercial committee, and weekly Sales meetingsActing as a speaker at those events to give a clear vision of the commercial organisation's directionBudget, Targets, and CompensationParticipating in budget preparation with Finance and Senior Sales ManagementDesigning commission plans with the CCO and following their proper executionLeveraging and administering SPIFF programsRevenue OperationsBeing fully responsible for the reliability of all reporting for Senior Management, mainly Power BI and Salesforce dashboards, with the support of our Power BI specialistsOverseeing the full RevOps tech stack including CRM, sales tools, and analytics, alongside team development and process optimisationDesigning and driving revenue operations initiatives across sales process improvement, continuous training, forecasting accuracy, pricing strategies, and operational efficiencyEnsuring the forecasting process is followed diligently across the commercial organisation, with clear accountability at every stage of the pipelineDriving continuous improvement across all key sales velocity metrics: pipeline size, average deal size, closing ratio, and sales cycle lengthAligning Sales, Customer Success, and Implementation to ensure seamless handoffs, successful client onboarding, and consistent commercial executionMaking data-driven recommendations to evolve the sales cycle based on the evolution of the product, market, and competitive landscapeThe setupYou will be based in our Barcelona office, working in a hybrid model and reporting directly to the CCO.
You will lead a high-performing Revenue Operations team and work closely with senior stakeholders both inside Kantox and within BNP Paribas. This is a role with real strategic weight and direct influence on how Kantox grows.
Who you areYou have deep experience in revenue operations or commercial planning, and you know how to manage complex stakeholder relationships at C-Level. You are equally comfortable presenting forecasts to senior leadership and getting into the detail of a CRM process