Italian-Speaking Remote Tech Support Engineer

Hace 2 días

Barcelona, Cataluña, España Mercier Consultancy Md Jornada completa
NTT DATA in Spain seeks an entry-level Networking Remote Field Service Engineer (L1) to provide professional remote technical support, identify and resolve incidents, and drive resolutions to meet SLAs.
You will use knowledge articles and service tools, coordinate with client IT environments and vendors, and document incidents to ensure continuous service and customer satisfaction in a remote working setup.