Senior Enterprise Systems Analyst

In more than ten countries around the world, The Knot Worldwide champions the power of celebration. Our global family of brands provide best-in-class products, services and content to take celebration planning from inspiration to action. At the core of our business is our industry-leading global online wedding Vendor Marketplace, connecting couples with local wedding professionals and a comprehensive suite of personalized wedding websites, planning tools, invitations, and registry services that make wedding planning easier for couples around the globe. Each year, we connect more than 4.5 million users with around 900,000 global small businesses through our Vendor Marketplace.
LIFE AT TKWWAt The Knot Worldwide, we believe in doing work that matters. Each year, we help millions of couples around the world celebrate life’s most meaningful moments, while also helping hundreds of thousands of global small business owners get discovered and scale. Life here means working alongside a team that cares deeply, not just about the work you do, but about the life you live. We prioritize employee well-being and development through meaningful opportunities for growth, and we celebrate milestones and wins in a big way. After all, celebrations are what we do best.

ABOUT THE ROLE
AND OUR TEAM:The Knot is seeking a Senior Enterprise Systems Analyst to join our growing Enterprise Systems team. This role will touch various internal technology workstreams, but is heavily focused on Enterprise systems used by our accounting and finance teams including NetSuite, Salesforce, Zuora Revenue and Payment Processors. Your responsibilities will include working closely with our Global Accounting, Billing, and FP&A teams to understand their needs, evaluating current systems, identifying necessary configuration/customization, implementing system changes, and working closely with stakeholders to test and launch changes. You should be comfortable interacting with finance team members to achieve successful outcomes. You will serve as a point of contact for these teams when they have questions or need guidance working with these systems. You’ll work inside of our Global Enterprise Team with Accounting, FP&A and Custom Development teams to ensure that our financial systems are being built & maintained in a sustainable, compliant, and successful manner. You’ll also frequently work with other team members in the Global Enterprise Team to sync data into financial systems from Salesforce and other internal systems.

RESPONSIBILITIES:
Works on multiple, moderate to high complex projects as a project team member and often leads the development of new system customizations and processes.
Create and maintain Billing and Cash Application process mapping and scenario documentation.
Work closely with Business Stakeholders and technical teams on the design and implementation of documented requirements.
Assist the Finance team with various projects, tasks, and duties as needed, including supporting Finance and IT audit and data management requirements.
Transfer requirements & user stories to JIRA tickets for our development team.
Lead UAT and SIT documentation & execution.
Support and manage our global payment processors, such as Stripe, Adyen, MercadoPago, and others.
Guide system changes and processes to preserve data integrity while being conscious of data access and security concerns.
Lead quality assurance/testing to ensure the appropriate level of testing has been completed prior to implementation of change.
You’re comfortable working with international teams and accounting orgs serving dozens of different countries simultaneously.
You are responsible for the configurations and customizations of our financial systems including the planning, reviews and revisions pertaining to the organization’s evolving needs .
Own updates to the Configuration Documentation – Functional & Technical design for the configuration of NetSuite/Zone Billing/Zuora Revenue and applicable integrations including those to Salesforce and Stripe.
Manage incoming Financial Systems Help Desk support tickets.

EXPERIENCE:
An undergraduate degree in Computer Science, Management Information Systems, related field or an equivalent combination of education and training.5+ years of experience working within an Enterprise System environment supporting a Cloud ERP platform.
Knowledge and/or certification working with common Enterprise systems such as NetSuite, Salesforce, Zuora Revenue and Payment Processors.
Solid understanding of Quote to Cash processes, specifically Billing, Cash Application, and Collections.
Prior experience with NetSuite required.
Prior experience with Zone Billing or similar subscription / usage billing products and models preferred.
Prior experience with Stripe, Adyen or similar credit card processors preferred.
Experience working with high-growth global companies.
A working knowledge of the general functions of an accounting team and how they are accomplished through a mix of tools to meet rep