Solutions Engineer

hace 1 mes


España Maisa Inc. A tiempo completo

About Maisamaisa AI is an AI Research Lab and AI SaaS (B2B) startup providing a horizontal platform that enables companies and knowledge workers to create and manage their Digital Workforce of Autonomous AI Workers. These workers operate 24/7, handling end-to-end jobs and mission-critical processes with unparalleled traceability, explainability, and consistent quality. No hallucinationsWe're revolutionizing productivity through cutting-edge AI technology.Solutions EngineerThe RoleWe're seeking a Solutions Engineer who will wear two crucial hats: helping enterprises successfully implement maisa AI's technology while also working closely with our product development team to productize customer requirements. You'll be both the technical backbone of our customer success team and a key collaborator in our platform's evolution.Key ResponsibilitiesTechnical ImplementationDesign and implement proof-of-concept solutions using maisa AI's platformDevelop custom integrations and workflows for enterprise clientsCreate scalable solutions that showcase our multi-step reasoning engineOptimize prompt engineering strategies for specific use casesBuild demonstrations of tool integration capabilitiesProduct Development CollaborationWork directly with the engineering team to productize customer requirementsContribute to core platform development based on field experienceDesign and implement reusable components and featuresHelp define and build developer-friendly APIs and SDKsParticipate in technical planning and architecture discussionsBridge the gap between customer needs and platform capabilitiesCustomer SuccessProvide technical guidance and best practices to enterprise customersLead technical discovery calls and solution architecture sessionsDebug and troubleshoot customer implementationsCreate custom demos tailored to specific industry needsCollaborate with customers to define success metrics and KPIsPlatform EnhancementTransform customer-specific solutions into platform featuresIdentify patterns across customer implementations for productizationDevelop and maintain platform integration templatesContribute to technical architecture decisionsHelp prioritize platform features based on market needsProvide feedback to the product team based on customer implementationsTechnical RequirementsProgramming LanguagesStrong proficiency in Golang and PythonFamiliarity with Rust for small-scale feature developmentExperience with web technologies and REST APIsSystem ArchitectureDeep understanding of event-driven architecturesExperience with high-concurrency environmentsHands-on experience with Kafka, EventBridge, or similar event streaming platformsKnowledge of distributed systems designUnderstanding of cloud platforms (AWS, GCP, Azure)AI/ML ExperienceUnderstanding of LLM capabilities and limitationsExperience with prompt engineering and chain-of-thought approachesFamiliarity with AI model deployment and integrationExperience integrating AI services at scaleDevelopment & OperationsExperience with modern CI/CD pipelinesProficiency with version control systems (Git)Understanding of containerization and orchestrationKnowledge of monitoring and logging toolsExperience with software development lifecycleWhat We're Looking ForProven track record of building scalable, event-driven systemsExperience developing high-performance applications in GolangComfort with multiple programming paradigms and languagesStrong problem-solving and analytical skillsExcellent communication skills with both technical and business audiencesExperience in product development and feature implementationAbility to balance customer needs with platform scalabilityBackground in customer-facing technical rolesIdeal QualificationsExperience building and maintaining event-driven microservicesTrack record of implementing high-concurrency solutionsProjects involving multiple programming languages (Go, Python, Rust)Previous experience in solutions engineering or technical consultingBackground in enterprise software implementationsExperience with AI/ML project deliveryUnderstanding of enterprise security requirementsTrack record of successful customer implementationsExperience with agile development methodologiesProfessional fluency in English (C1 level or higher) and business proficiency in Spanish (B2 level or higher)Experience working with international teams and Spanish-speaking marketsExperience in platform development and API designTrack record of converting customer needs into product featuresWhat We OfferOpportunity to shape the future of AI developmentWork with cutting-edge technology in the AI spaceDirect impact on customer success and product adoptionFlexible work environmentCompetitive compensation packageProfessional development opportunitiesInternational work environmentImpact You'll HaveEnable enterprises to successfully implement trusted AI solutionsDrive customer success through technical excellenceInfluence product development based on real-world implementationsHelp establish best practices for AI implementationBuild scalable solutions that showcase our platform's capabilitiesAbout Our TechnologyOur maisa AI KPU (Knowledge Processing Unit) enables:Multi-step reasoning with full explainabilityTool integration at every reasoning stepSimplified developer experienceDeterministic AI outcomesComprehensive traceabilityJoin us in helping enterprises successfully implement reliable and trustworthy AI solutions.To apply, please submit your resume along with:Examples of technical solutions you've implementedExperience with AI/ML technologies and prompt engineeringDetails of customer-facing projects you've delivered
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