L2 Desktop Support Engineer – Barcelona
Hace 3 días
Barcelona, Cataluña, España
Excis Compliance
Jornada completa
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Excis Compliance is seeking an L2 Desktop Support Technician to deliver onsite and remote support for Windows and Apple devices across multiple Barcelona sites. You will handle IMAC tasks, advanced troubleshooting, and VIP support while ensuring assets are tagged and CMDB records updated.
You will work within ITIL processes, support printers and AV systems, coordinate hardware refreshes, and assist with onboarding for new hires, leveraging a customer-focused mindset and thorough documentation.
You will work within ITIL processes, support printers and AV systems, coordinate hardware refreshes, and assist with onboarding for new hires, leveraging a customer-focused mindset and thorough documentation.