Entry-Level Remote Network Support Engineer
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NTT DATA is seeking an entry-level Networking Remote Field Service Engineer (L1) to provide professional remote technical support to clients, identifying and resolving incidents and ensuring SLA adherence. The role involves pre-emptive incident handling, diagnostics, and coordination with clients and vendors.
The position emphasizes knowledge of networking technologies, remote troubleshooting, and delivering timely service recovery while maintaining accurate records and updating knowledge bases.