GCS Technical Content Manager
hace 1 mes
The Position
GCS Technical Content Manager (m / f / d)
Global Customer Support (GCS) is the global organisation responsible for Technical Services in the Diagnostics Division, which ensures end user success.
GCS supports the service organisations of the Roche affiliates and the Lifecycle-Teams.
We set the standards of innovative and best-in-class service excellence for Roche Diagnostics by keeping our customers at the centre of everything we do.
We are their voice, and the bridge between them and the Global Business teams, ensuring customer satisfaction is at the centre of product designs and updates.
Thereby, we support them across borders with solutions by providing training, knowledge, spare parts, and tools to meet their needs.
Therefore, by equipping them with the right tools and developing their skills, we enable and maintain customers' operations, contributing to shaping healthcare now and allowing them to change lives tomorrow.
As a Content Manager you will be part of the Knowledge & Learning Excellence Team.
Your key responsibilities:
Own all technical content during the product's lifecycle. Accountable for end-to-end content creation assisting in defining content elements and planning for the specific project.
If content is created externally, coordinate with vendor, manage vendor relationship, closely monitor project.
Define and plan the content scope and delivery and determine the channels for the assigned products according to the content strategy.
Responsible for stakeholder management, working closely with the GCS Project Leader and project management (PPE) to assist with planning content delivery.
Responsible for building relationships within GCS.
Ensure that input to any risk assessments are completed - either by the content creator or by the content manager; and also ensure coordination with applicable development teams and planning for content delivery.
Ensure that the content creator is able to work in multiple iterations during Agile development while coordinating and completing publication activities.
Other responsibilities:
Discuss and advise on standardization and best practices associated with content delivery and content management.
Responsible for meeting project timelines agreed with the PPE / project team.
Within the content management system, define reviewers and approvers, ensuring accessibility and required training is completed.
Ensure input into relevant GCS documents, such as milestone documents, in coordination with PPE.
Act when assigned, due to capacity needed, as terminology and translation expert to a maximum of 30% work capacity to support the SubChapter Language Operations.
In close collaboration with the Content Strategist, understand and implement the KLE content strategy in the assigned projects, and contribute to its continuous improvement by providing feedback.
Who you are:
You have strong skills in the organization, planning, prioritization, and management of stakeholders and their expectations.
You have excellent communication, negotiation, and interpersonal skills.
You have experience with project management as well as cross-functional collaboration.
You have good knowledge of translation, localization, and project management tools.
You are familiar with hardware and software development processes; and with content creation and content management processes, systems, and workflows.
What do we offer?
We offer competitive compensation and excellent social benefits like flexible work schedule and home office policies, medical insurance, pension plan, allowances for marriage and birth, training related to your career development, gym, meal allowance, flexible remuneration scheme with its fiscal advantages, and other benefits.
#J-18808-Ljbffr
-
Technical Content Manager
hace 2 semanas
España Antala A tiempo completoSomos Antala, una empresa dedicada a la distribución y al asesoramiento técnico de productos químicos para la industria. Con raíces en España y una parte importante de nuestro equipo en el Reino Unido, buscamos a alguien especial para unirse a nosotros en Barcelona (Cornellá). Estamos buscando a un Technical Content Manager para generar contenido...
-
Content Manager
hace 2 semanas
España Grupo Humact A tiempo completoUna empresa dedicada a la distribución y al asesoramiento técnico de productos químicos para la industria, busca incorporar un/a Technical Content Manager para generar contenido técnico en nuestra página web. Funciones - Creación de Contenidos: Blogs y publicaciones en redes. - Gestión de las redes sociales con el objetivo de aumentar nuestro alcance...
-
Technical Manager Feed
hace 1 semana
España Borregaard AS A tiempo completoWe are looking for a global technical manager to join Borregaard’s Feed Additive team.The global technical manager is responsible for technical support for customers and commercial colleagues within Borregaard’s animal feed application. The position will require the ability to both work independently and function as a member of a global cross-functional...
-
Content Project Manager
hace 1 mes
España Datawords A tiempo completoDatawords has pioneered a new discipline, e-Multiculturalism, which enables the major brands and leading e-commerce players that make up its client base to accelerate their international expansion.Datawords has developed unique know-how and expertise in the adaptation, localization, and multilingual management of digital content. Where the semantic and the...
-
Technical Content Creator
hace 4 semanas
España Sysdig A tiempo completoIn the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. We are passionate open source enthusiasts at heart and problem-solvers who are building and delivering powerful solutions to secure cloud-native...
-
Solution Specialist
hace 3 semanas
España Roche A tiempo completoSolution Specialist , Global Customer Support (GCS)Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and...
-
Technical Application Manager Feed
hace 3 semanas
España Borregaard AS A tiempo completoBorregaard is an international company with a strong global position. Through competence within sales and marketing, research and production, Borregaard has developed the world’s most advanced biorefinery. By using natural, sustainable raw materials, Borregaard produces advanced and environmentally friendly biochemicals, biomaterials and bioethanol that...
-
Youtube Content
hace 3 semanas
España Jd A tiempo completoYouTube Content & Community Manager Role overview: The purpose of this role is to manage the day-to-day activity across JD Sports YouTube channel. To proactively and efficiently manage content channels from concept through to execution and delivery. You will manage the backend of the channel including content uploads, scheduling, tagging, metadata and SEO as...
-
Content Manager
hace 6 meses
España Gamingtec A tiempo completo**Are you ready to become our new storyteller?** We are looking for a professional Content Writer to join our growing Marketing team and help our content reach a whole new level. You will be responsible for maximising our Marketing team’s potential, helping to craft new campaigns that will ultimately deliver quality writing pieces that appeal to our...
-
Social Media, Influencer
hace 1 semana
España Pure Kaktai A tiempo completoSocial Media, Influencer & Content ManagerAs our Social Media, Influencer & Content Manager, you will be the voice of Pure Kaktai online, responsible for building our brand presence, engaging our community, and driving growth through creative and impactful content.RequirementsSocial Media Management:Develop and execute a comprehensive social media strategy...
-
Content Manager
hace 3 semanas
España Semrush A tiempo completoContent Manager (Creative Agency), BarcelonaContent Manager (Creative Agency) in Barcelona.Job DescriptionHi there! We are Semrush, a global IT company developing our own product - a platform for digital marketers. New stars are born here, so don’t miss your chance. This is our Content Manager role for idea generators, planning geniuses, and natural-born...
-
Product Manager
hace 3 semanas
España Product Manager (Broadcasting) A tiempo completoEurovisionServices (ES) is looking for a Product Manager to join our Product Management team in Madrid (Spain).ABOUT THE ROLEAs a Product Manager, you'll drive product vision, strategy, and execution, ensuring alignment with customer needs and business goals.You will work with global teams to deliver impactful products that enhance customer experiences and...
-
Content Marketing Manager
hace 2 semanas
España buscojobs España A tiempo completoTeam management and teams' alignmentLead and manage the content team, consisting of Marketing Executives and Copywriters, and ensure high quality and relevant content is delivered on time and to the highest standard.Collaborate closely with our creative, design, and video teams to ensure that all content aligns seamlessly with our brand vision. In...
-
Solution Specialist
hace 3 semanas
España F. Hoffmann-La Roche Gruppe A tiempo completoRoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...
-
Solution Specialist
hace 3 semanas
España F. Hoffmann-La Roche Gruppe A tiempo completoRoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...
-
Social Content Manager
hace 1 mes
España Jd A tiempo completoJob Title – Social Content Manager - Footpatrol Location – W1F 8GR Working rota – Monday - Friday Working hours – 40 Hours Working model - Onsite Role overview: We're a team on a mission to ensure the three facias within size? Group are perfectly positioned within the retail market and across all channels to drive commercial results. As Social...
-
Content Manager – Kings League World Cup
hace 2 semanas
España DFL A tiempo completoContent Manager – Kings League World CupAbout the RoleWe are seeking a Content Manager to lead and coordinate all activities related to content creation, development, and management for the Kings League World Cup (KLWC). Based in our Barcelona headquarters, this role involves overseeing a diverse team to ensure the quality, consistency, and relevance of...
-
Content Marketing Manager
hace 2 semanas
España Moodle Pty Ltd A tiempo completoMoodle with us!We're the world's most popular learning platform and we’re on a mission to empower educators to improve our world.We are now seeking an enthusiastic, creative, and driven Content Marketing Manager to join our Global Marketing team. You'll have the opportunity to shape our storytelling strategy, work with a passionate team, and see the...
-
Technical Account Manager, ES
hace 4 semanas
España Amazon A tiempo completoTechnical Account Manager, ES - LATAM - SOLAWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support, we’re looking for a Technical Account Manager to work with our customers’ creative and...
-
Content Writer
hace 4 semanas
España Unlimit A tiempo completoAbout the job We have a great opportunity for a Content Writer to join our growing marketing team, which works quickly and efficiently to deliver an array of marketing activities from social media, paid digital, websites, ads, PR, communications, email marketing, content, video series, design and production. In our thriving, fast-paced team, you will be...