Remote Senior Cybersecurity Support Engineer
Hace 3 días
Valencia, Comunidad Valenciana, España
Palo Alto Networks
Jornada completa
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Palo Alto Networks is seeking a highly motivated Cortex XSIAM support professional to serve our customer base by providing technical support and handling escalations within defined SLAs. You will learn client objectives in their environments and work with developers to reproduce issues and craft permanent solutions.
Your impact includes triaging issues, conducting advanced troubleshooting, and communicating findings internally and to customers while aligning with our first-class support standard.
Your impact includes triaging issues, conducting advanced troubleshooting, and communicating findings internally and to customers while aligning with our first-class support standard.