Scaled Customer Success Lead, EMEA
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Autodesk seeks a customer-focused CS professional to support Design & Manufacturing customers across EMEA. You will manage a hybrid portfolio of Territory, Regional, and select Enterprise accounts, guiding onboarding and adoption while prioritizing actions based on health and risk.
You will leverage data-driven insights to re-engage high-risk accounts and drive usage, collaboration with Sales, Channel, and Support, and contribute to retention and revenue growth across a tiered customer portfolio.