Global Customer Service Lead – Remote Growth

Hace 5 días

Madrid, España IATA Consulting Jornada completa

IATA Consulting in Madrid seeks a seasoned Customer Service and Sales leader to head a multicultural team and deliver outstanding service to airlines, travel and cargo partners. Bring 7–10 years in international customer service and sales, strong leadership, and fluency in English; Arabic or French is a plus.

You will plan capacity, monitor KPIs, and drive improvements. SAP, Salesforce CRM and Microsoft tools are essential.