CX Expansion Lead for Global Markets
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Preply is seeking a CX Program Manager - Expansion to own the customer experience across new geographies and subjects. You’ll track metrics for learners and tutors and drive cross-functional programs with Product, Growth, Customer Care, Supply Operations and Localization.
This role is based in Barcelona and involves hybrid work with relocation support to join our Barcelona Hub. You’ll build scalable CX policies, map end-to-end journeys, and lead go-to-market readiness with Supply Operations,