Remote Technical Support Engineer
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QAD is hiring a Technical Support Engineer to diagnose and resolve complex issues, ensure smooth installations, upgrades, and configurations of QAD products, and perform Progress DBA tasks. You will work with global teams to deliver high-quality support while handling 24/7 shift rotations, weekends, and potential on-call coverage.
The role requires a bilingual candidate comfortable with global environments, operating systems (Unix, Linux, Windows Servers), and strong communication.