Fashion Customer Service Representative German Market

Hace 1 día

Barcelona, Cataluña, España Jobbydoo Jornada completa
Barcelona | Full-time, Monday to Friday, 9:0018:00 | Temporary contract: 1 month DescriptionWe are looking for a Fashion Customer Service Representative to join an international team in Barcelona and support customers in the German market. Your main responsibilities will include:
- Handling incoming customer calls and enquiries.
- Managing orders, changes and returns.
- Providing excellent customer service through different communication channels.
- Ensuring customer satisfaction and providing effective solutions.
- Supporting customers throughout their purchasing journey.
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas Requisitos Fluent/native German essential for supporting the German market. Excellent written and verbal communication skills. Customer-oriented, proactive and solution-focused. Good PC and systems knowledge. Attention to detail and accuracy. Ability to work independently and as part of a team. Well organized, reliable and adaptable. Strong interpersonal and communication skills. ¿Qué ofrecemos? €18,735 gross/year. 38.5 hours/week. Monday to Friday, 9:0018:00. 1-month temporary contract. Paid training. Individual career development opportunities within the project. Dynamic, international and multicultural environment. Excellent working environment and team-building activities. Opportunity to work with one of the world's largest contact center providers.