Specialist, Operations

Logistics Operations Specialist (Remote)

Our client, a rapidly growing e-commerce company, is seeking a motivated Logistics Operations Specialist to join their distributed team. This is a fully remote position, requiring excellent self-management and communication skills. You will play a key role in ensuring the smooth functioning of our logistics operations, coordinating with warehouses, carriers, and customer service to guarantee timely deliveries and high customer satisfaction. The ideal candidate possesses a strong understanding of supply chain processes, problem-solving abilities, and a keen eye for detail. While the role is remote, it requires close collaboration with operational hubs, including those near Vigo, Galicia .

About the Role

Our client, a rapidly growing e-commerce company, is seeking a motivated Logistics Operations Specialist to join their distributed team. This is a fully remote position, requiring excellent self-management and communication skills. You will play a key role in ensuring the smooth functioning of our logistics operations, coordinating with warehouses, carriers, and customer service to guarantee timely deliveries and high customer satisfaction. The ideal candidate possesses a strong understanding of supply chain processes, problem-solving abilities, and a keen eye for detail. While the role is remote, it requires close collaboration with operational hubs, including those near Vigo, Galicia .

Key Responsibilities

• Monitor daily logistics operations, including order fulfillment, shipping, and tracking.
• Coordinate with third-party logistics providers (3PLs) and carriers to ensure efficient and timely movement of goods.
• Troubleshoot and resolve operational issues, such as shipping delays, damaged goods, or incorrect orders.
• Analyze logistics data to identify trends, inefficiencies, and areas for improvement.
• Develop and implement operational procedures to enhance efficiency and reduce costs.
• Liaise with customer service teams to address any logistics-related customer inquiries or complaints.
• Assist in managing warehouse operations, including inventory accuracy and space optimization, remotely.
• Ensure compliance with all relevant shipping regulations and company policies.
• Prepare reports on key logistics performance indicators (KPIs) such as on-time delivery, cost per shipment, etc.
• Contribute to the continuous improvement of the supply chain and logistics processes.

Requirements

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 3 years of experience in logistics operations, supply chain coordination, or a similar role.
• Strong understanding of e-commerce fulfillment, warehousing, and transportation processes.
• Proficiency in using logistics software, WMS, TMS, and ERP systems.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively in a remote environment.
• Self-motivated, organized, and able to manage time effectively to meet deadlines.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Must be legally authorized to work in Spain and comfortable working within Spanish business hours, supporting operations that may include the Vigo, Galicia region.
• Fluency in Spanish and English is required.

Benefits

We offer a competitive salary and benefits package, along with the significant advantage of a fully remote work arrangement. You\'ll have the opportunity to grow your career in a fast-paced, innovative company. Access to ongoing training and development programs will support your professional growth. Join a collaborative and supportive international team, contributing to the success of our global logistics network. This position offers excellent work-life balance and the chance to make a real impact from anywhere in Spain, while being connected to our operational heartlands like Vigo .