Senior Global CS Operations

Hace 5 días

Barcelona, Cataluña, España Docplanner Jornada completa

Docplanner is seeking a Senior Operations Manager to define and maintain process and quality standards across our Core marketplace customer service. You will lead cadence with local ops, ensure quality validation, and drive cross-market consistency.

You will collaborate with the Quality Lead and data teams to translate findings into operational changes, close gaps proactively, and represent the central CS team to Core leadership.