Global Service Process Owner SAP
hace 1 semana
About the role In this global role within Aftersales Service Operations, you will ensure that our ERP system is fully aligned with our business processes, enabling efficient, customer‑centric service delivery worldwide. You will drive continuous improvement, lead process standardisation, and empower our teams through training and clear documentation.In return for your strong ERP expertise, cross‑functional mindset, and hands‑on approach, you’ll have the opportunity to shape global service processes, work closely with diverse international stakeholders, and play a key role in Sonova’s transformation journey—directly contributing to customer satisfaction and our mission to help everyone enjoy the delight of hearing. More about the role Align global Aftersales Service processes with enterprise process architecture and ERP set‑up Define, harmonise, and maintain global ERP service processes, SOPs, and related KPIs Act as a key interface between service operations and functions such as Finance, Engineering, SCM, SAP/IT, and Product teams Contribute functional expertise to SAP and IT projects to improve lead time, cost efficiency, and business model changes Support the development of aftersales service concepts for new products, channels, and business units and derive ERP system changes Lead and strengthen a global community of regional and local key users and process owners Drive process documentation, standardisation, training, and knowledge transfer globally More about you Essential Degree or diploma in Engineering, Supply Chain, IT, or a related field 5+ years of combined business and IT experience translating business needs into ERP‑supported processes Proven experience working with ERP systems (SAP S/4HANA required) in a global environment Strong background in change management, continuous improvement, and cross‑functional project execution Excellent English communication skills Preferred Project management qualification or experience Additional language skills (German and/or Spanish) Experience with tools such as Jira, Salesforce.com, or reporting solutionsli> More about what we offer As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans. For this vacancy only direct applications will be considered. #J-18808-Ljbffr
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Global Service Process Owner SAP
hace 1 semana
Barcelona, España Sonova Group A tiempo completoSelect how often (in days) to receive an alert: At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear...
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Global Service Process Owner SAP
hace 7 días
Barcelona, España Sonova Group A tiempo completoSelect how often (in days) to receive an alert:At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear...
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Global Service Process Owner SAP
hace 2 horas
Barcelona, Barcelona, España Sonova A tiempo completoWho we areAt Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing...
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Global Service Process Owner SAP
hace 2 semanas
Barcelona, España Sonova A tiempo completoAbout the roleAsegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación.In this global role within Aftersales Service Operations, you will ensure that our ERP system is fully aligned with our business processes, enabling efficient,...
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Global Service Process Owner SAP
hace 1 semana
Barcelona, España Sonova A tiempo completoAbout the roleIn this global role within Aftersales Service Operations, you will ensure that our ERP system is fully aligned with our business processes, enabling efficient, customer‐centric service delivery worldwide. You will drive continuous improvement, lead process standardisation, and empower our teams through training and clear documentation.In...
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Global SAP Process Owner – Aftersales
hace 1 semana
Barcelona, España Sonova Group A tiempo completoA leading hearing care provider in Barcelona is seeking a Global Service Process Owner SAP. The role involves aligning ERP systems with business processes, driving service delivery improvements, and leading cross-functional teams. Candidates should have 5+ years of relevant experience and expertise in SAP S/4HANA. The position offers opportunities for...
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Global Service Process Owner SAP
hace 2 horas
Barcelona, Barcelona, España Sonova AG A tiempo completoAbout the roleIn this global role within Aftersales Service Operations, you will ensure that our ERP system is fully aligned with our business processes, enabling efficient, customer-centric service delivery worldwide. You will drive continuous improvement, lead process standardisation, and empower our teams through training and clear documentation.In return...
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Global SAP Process Owner – Aftersales
hace 1 semana
Barcelona, España Sonova Group A tiempo completoA leading hearing care provider in Barcelona is seeking a Global Service Process Owner SAP.Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción.The role involves aligning ERP systems with business processes, driving service delivery improvements, and leading...
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Global Process Owner: Serialization
hace 2 semanas
Barcelona, España Novartis A tiempo completoA leading pharmaceutical company is looking for a Global Process Owner for Serialization and Product Tracking in Barcelona.Asegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato.This role involves optimizing processes, implementing standards, and leading automation...
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Global Process Owner for Serialization and Product Tracking
hace 2 semanas
Barcelona, España Novartis A tiempo completoGlobal Process Owner for Serialization and Product TrackingAunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.Join to apply for theGlobal Process Owner for Serialization and Product Trackingrole atNovartis...
