Head Of Technical Partner Management

Head of Technical Partner Management (South-Eastern Europe)

Location:
Madrid, Italy Off-Site, France Off-Site, Spain Off-Site BarcelonaTime Type: Full timeJob DescriptionTrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.
Head of Technical Partner Management — South-Eastern EuropeLocation: France, Belgium, Spain, Portugal, Italy, or Central and Eastern EuropeThe RoleWe're building something bold: a next-generation Technical Partner Management function that transforms how our European partners grow their businesses with cybersecurity services. As the Head of Technical Partner Management for South-Eastern Europe, you'll own the regional P&L impact of partner technical engagement — leading a team of Technical Partner Managers covering France, Belgium and Luxembourg, Spain and Portugal, Italy, and Central and Eastern Europe.
You're accountable for two outcomes: partner success — every partner across these regions has a dedicated, knowledgeable, and proactive technical liaison driving measurable adoption and retention — and team excellence — a high-performing, self-sufficient team that sustains growth without micromanagement.
You'll set the regional vision, define the operating model, coach your team to a standard of execution, and partner closely with the Head of North-Western Technical Partner Management to ensure a cohesive, Europe-wide approach. You'll work alongside Channel and Sales leadership to orchestrate technical partner engagement that drives measurable revenue growth for our partners and TrendAI.
What You'll Actually DoPartner Success Strategy & Team LeadershipOwn the South-Eastern partner engagement operating model end-to-end technical ownership, delivery quality, and business outcomes from onboarding through renewalDrive team performance through structured development plans, performance management, and career growth conversationsIdentify performance gaps and close them through targeted coaching, enablement, and structured feedbackBalance business-unit-focused partner allocation with cross-regional initiatives and specialist activities to maximize coverage and impactPartner Relationship LeadershipEnsure every partner in the region has a designated Technical Partner Manager with clear accountability and engagement cadenceTrack and act on partner engagement quality — satisfaction metrics, technical feedback, and engagement health — as core leadership indicatorsLead or co-lead executive engagements and strategic reviews with complex or high-value partnersChampion partner technical satisfaction and renewal readiness as measurable team outcomesCross-Market Collaboration & GovernancePartner with the Head of North-Western Technical Partner Management to align strategies, share best practices, and ensure Europe-wide consistencyCollaborate with Channel, Services, Solutions, and Product leadership to align technical partner engagement with broader business strategy and revenue targetsRepresent the South-Eastern region in Technical Partner Management governance and strategic planning forumsTeam Building & Capability DevelopmentOwn recruitment, onboarding, and integration of new Technical PartnerManagers as the team scalesDesign team-specific training and development plans in collaboration with specialist teamsDrive team members to build relevant specialist capabilities aligned to partner portfolio needsEstablish peer-learning forums and cross-business-unit knowledge-sharing to compound team capabilityWhat We're Looking ForMust-Have:5+ years in technical partner management, channel engineering, solution architecture, or equivalent technical leadershipDirect experience in people management or team leadership — direct reports, mentoring, performance managementWorking knowledge of cybersecurity solutions (Endpoint, Cloud, Network, SIEM, threat intelligence)Experience managing distributed, multi-region teamsStrong cross-functional influence and stakeholder management skillsFluent English requiredDesired:Understanding of partner business models and their service catalogueFluency in French, Spanish, or ItalianExperience in France, Belgium, Spain, Portugal, Italy, or Central and Eastern European marketsUnderstanding of the Microsoft partner ecosystem and TrendAI Vision One platformExperience helping partners transition from product reselling to service-based business modelsWhy Join Us?Shape the future of partner management in Southern and Eastern Europe. You're not inheriting a static team — you're building and scaling one. Your decisions today define how