Remote Network Support Engineer
Hace 1 día
Madrid, España
Valeo
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NTT DATA is seeking a Networking Remote Field Service Engineer (L1) to join our remote support team. This entry-level role provides professional remote technical assistance to clients, identifies and resolves incidents, and drives resolutions to meet SLAs.
You will work across cultures, use knowledge articles, and collaborate with vendors and client IT environments to restore services quickly, document resolutions, and contribute to continuous improvement in service delivery.
You will work across cultures, use knowledge articles, and collaborate with vendors and client IT environments to restore services quickly, document resolutions, and contribute to continuous improvement in service delivery.