Senior Customer Practice Manager
hace 5 días
Senior Customer Practice Manager - Pre Sales, Professional ServicesJob ID: 2752606 | Amazon Web Services Colombia S.A.S.The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead and/or support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy with those customers. The CPM is a trusted advisor for our customers and the role includes all aspects of business development, deal structuring, deal support and closure in those accounts.AWS Professional Services engages in a wide variety of projects with customers and partners, providing collective experience from across the AWS customer base. We are obsessed about successful outcomes for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered at the right time, and drive feature innovation based upon customer needs.- Engage customers: collaborate with AWS sales and partner teams to develop strong customer and partner relationships and build a growing business and drive AWS adoption in a geographic territory and/or for a named set of customers- Think big: ability to assess customer marketplace circumstances, organizational readiness and C-level sponsor willingness to initiate conversations that lead to broader strategic transformation programs, construct large programs which include multiple engagement services- Envision and inspire customers- Identify & develop specific opportunities and related business cases- Deal shaping, including estimations and deal pricing- Contract negotiations & closing- Enable cloud transformation - develop long term Cloud Strategy with customers, identify & develop specific opportunities and supporting business cases, manage issues and risks- Support the commercial relationship - plan and implement a project portfolio, including budget & deliverables responsibilities- Execute contracts as single person of contact for Customer executives, developing deep and trustful relations- Educate customers on AWS services and translate those into a clear business value proposition- Be an advocate - work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps- Overseeing delivery of projects in account, ensuring high quality deliveryKey job responsibilitiesBuild customer strategy with the lenses of Professional Services organization;Build strategic alignment with all teams that have relationship with that customer;Pipeline generation and management;Opportunity managementLead internal resources from ProServe to be aligned with holistic strategy;Build solid business cases and close plansBuild rapport and earn trust with customerBASIC QUALIFICATIONS- 7+ years of external or internal customer facing, complex and large scale project management experience;- Business development experience including multiyear, multiple service offering proposals resulting in contracts with >$5M total contract value;- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion;- Experience assessing customer C-Level willingness to initiate conversations that lead to broader strategic transformation programs.PREFERRED QUALIFICATIONS- Vertical industry sales and delivery experience of cloud services and solutions;- Experience managing and delivering large-scale enterprise IT projects;- Evidence of growth in and achievement of professional services sales and delivery goals and targets;- Senior level executive engagement, relationship management and advisory experience.
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Senior Customer Practice Manager
hace 4 días
España Amazon A tiempo completoSenior Customer Practice Manager - Pre Sales, Professional ServicesJob ID: 2752606 | Amazon Web Services Colombia S.A.S.The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead and/or support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services...
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Customer Practice Manager, Professional Services
hace 3 días
España Amazon A tiempo completoCustomer Practice Manager, Professional ServicesJob ID: 2791625 | Amazon Web Services Colombia S.A.S.The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead and/or support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute...
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Senior Manager of Customer Success
hace 6 días
España Workiva Inc. A tiempo completoSenior Manager of Customer Success - Spanish SpeakerAs a Senior Manager of Customer Success, you’ll be responsible for managing the Iberia & Emerging Markets Customer Success Team in EMEA. Ensuring our Customers get the best experience, understand best practice and continue to grow with Workiva. You will manage a team of Customer Success individuals...
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Customer Practice Manager, Professional Services
hace 3 días
España Amazon A tiempo completoCustomer Practice Manager, Professional ServicesThe Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead and/or support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy with those customers. The CPM is a...
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España Boston Consulting Group A tiempo completoBusiness Development Senior Manager - Insurance Practice Area MadridAs a Business Development Senior Manager within BCG’s Insurance (INS) Practice Area (PA), you will work closely with the Global and Regional Topic Leaders, as well as Regional Practice Area Leaders and their leadership team in development and growth of the Insurance Practice and shaping...
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Senior Customer Success Manager
hace 5 días
España Nextail Labs S.L A tiempo completoWe’re looking to add a Senior Customer Success Manager to our Operations team. This new team member will be instrumental in managing and expanding accounts with well-known brands as we continue to make the retail world a better, more sustainable place. At Nextail, we empower retailers to create better experiences while using fewer of the world's resources....
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Customer Service Manager
hace 6 días
España MCR International A tiempo completoLO-2410-352CUSTOMER SERVICE MANAGERMADRID ¡Únete a un equipo en crecimiento como nuestro próximo/a Customer Service Manager! ¿Tienes habilidades para liderar, apoyar y desarrollar equipos en entornos de atención al cliente? Estamos buscando un/a Customer Service Manager que se sume a una empresa líder en su sector, con el reto de fortalecer el equipo...
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Senior Product Manager
hace 5 días
España IC Resources A tiempo completoSenior Product Manager Semiconductor IP My client is a semiconductor IP start-up, in Barcelona, who are seeking a Senior Product Manager to join their team! As Senior Product Manager you will be driving forward the product roadmap, gathering customer requirements and acting as the bridge between internal teams. You will be experienced ideally with...
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Senior Manager of Customer Success
hace 6 días
España Workiva Spain, S.L. A tiempo completoAs a Senior Manager of Customer Success, you’ll be responsible for managing the Iberia & Emerging Markets Customer Success Team in EMEA. Ensuring our Customers get the best experience, understand best practice, and continue to grow with Workiva. You will manage a team of Customer Success individuals focused on our Iberia, Italy, and emerging EMEA markets,...
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Customer Success
hace 6 días
España N3xtWave A tiempo completoATENCIÓN - Estamos buscando una persona para hacer PRÁCTICAS (INTERNSHIP) remuneradas como CSM (Customer Success Manager) que quiera desarrollarse Profesionalmente en el Sector de las Nuevas Tecnologías y el entorno TIC. Si eres un apasionado de la tecnología, las ventas y el desarrollo comercial, y buscas trabajar con un equipo unido para construir un...
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Prácticas Project Manager
hace 6 días
España Deerns Groep BV A tiempo completoSomos una ingeniería y consultoría multinacional con 95 años de historia. Ofrecemos servicios de diseño especializados en el campo del suministro de energía, sostenibilidad, instalaciones eléctricas y mecánicas. Somos una organización centrada en las personas, con equipos responsables y valores que aplicamos en nuestro día a día. Actualmente nos...
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Practicas en El Departamento de Customer Service
hace 6 días
España Johnson & Johnson A tiempo completo**Practicas en el Departamento de Customer Service**: Durante más de 130 años, la diversidad, la equidad y la inclusión (DEI) han formado parte de nuestro tejido cultural en Johnson & Johnson y se han entretejido en nuestra forma de hacer negocios cada día. Nuestro compromiso de respetar la dignidad y la diversidad de todos está integrado en nuestro...
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Customer Success Manager
hace 6 días
España sesametime A tiempo completo¡Hola! Estamos buscando al nuevo fichaje estrella para nuestro equipo como Customer Success Manager. Somos Sesame HR, **la solución digital que ayuda a equipos de Recursos Humanos **, managers y empresas a optimizar los procesos de gestión de personal, centralizándolos en una sola plataforma. Antes de que te contemos lo que estamos buscando, hemos...
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Customer Success Manager
hace 4 días
España Noatum HOLDINGS A tiempo completoNoatum es una multinacional líder en servicios marítimos, logísticos y portuarios reconocida por sus más de 50 años de actividad, su excelencia en el servicio y su personal especializado. Noatum ofrece servicios tanto a armadores y operadores de buques como a exportadores e importadores y se encuentra presente en 26 países contando con una sólida...
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Prácticas Community Manager
hace 6 días
España Aperitivos Flaper A tiempo completoDesde Aperitivos Flaper S.A estamos seleccionando un/a community manager para realizar prácticas en nuestro centro ubicado en Azuqueca de Henares. Horario: de lunes a viernes de 09:00h a 14:00h. Duración: 6 meses. **Requisitos**: - Poder firmar **un convenio con Universidad o escuela**. - Estudios en Comunicación o similar. Tipo de puesto: Media...
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Customer Manager
hace 5 días
España Otovo A tiempo completoAbout your roleStart: ASAPLocation: European Operations Center (Ríos Rosas 36, Madrid)Job Summary:As a Customer Manager at Otovo, you will manage customer relationships and ensure customer satisfaction. You will work closely with clients to understand their needs and provide them with solar energy solutions that meet their requirements. You will also manage...
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Community Manager Prácticas Barcelona
hace 6 días
España ALESSANDRO SIMONI A tiempo completoCOMMUNITY MANAGER EN PRÁCTICAS PARA BARCELONA.Buscamos una persona con experiencia en REDES SOCIALES, fotografía y videografía, en PRÁCTICAS, para trabajar en el departamento de Marketing & E-commerce.TAREAS A REALIZA:-Creatividades para redes sociales (TikTok, Reels, Stories, Montaje de videos...).- Shootings en nuestro estudio. Fotografía y video.-...
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Customer Service Manager
hace 6 días
España OMNIACCESS A tiempo completoDescriptionAt OmniAccess we are looking for a Customer Service Manager to work directly with some of our most critical and important clients. Acting as the customer’s technical representative within our organization, they build close relationships with assigned clients and their management teams, ensuring that all client requests and issues are proactively...
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Customer Service Manager
hace 6 días
España Trend Micro A tiempo completoDiscover Trend Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices,...
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GAC Service-Customer Project Manager
hace 5 días
España Schneider Electric Norge AS A tiempo completo¿Do you dare to lead the digital transformation to create a more sustainable world?At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, Big...
