Associate Director, Global Hr Service Delivery

Hace 3 días

Gràcia, Islas Baleares, España Agoda Jornada completa
Agoda is seeking an Associate Director, Head of People Services & Help Desk to lead the employee-facing People service delivery model across Tier 1 Help Desk, Tier 0 self-service, and Global People Relations Services. You will shape how employees access support, establish service standards, and drive governance across multiple teams.
You will lead the People Services & Help Desk and Global People Relations Services, ensuring high‑quality, empathetic support while aligning with policies,