Application Incident Management

Hace 5 días

Madrid, España Darwin Recruitment Jornada completa
Job title –L1 Application Support and Incident ManagementClient Location –Barcelona, SpainRemote work offering –HybridClient Industry –Financial ServicesContract Length –6 monthsContract type –FreelanceProject focusOur client is looking for an Application Support and Incident Management specialist to join a hybrid team in Barcelona, handling application incidents and service requests and keeping systems running smoothly for end users.
Key skills and Experience requiredMinimum 1 year’s experience in Application Support and Incident ManagementExperience managing, troubleshooting and resolving application incidents and service requestsFamiliarity with ITIL processes and incident managementExperience with ITSM tools such as ServiceNowStrong problem-solving, communication and stakeholder management skills