Customer Lifecycle Manager with Finnish
hace 5 días
In Collaboration, We Are HiringFinnish Speaking Customer Lifecycle ManagerMálaga, SpainFull-time OpportunityAre you a fluent Finnish speaker with a knack for building strong relationships and a passion for cloud technologies? Join a leading Outsourcing/BPO company in vibrant Málaga and help businesses harness the power of innovationWhat You’ll Do:Be the first point of contact, setting the foundation for lasting customer relationships.Lead customers from lead to purchase, crafting sales strategies, overcoming objections, and ensuring success.Engage with small and medium businesses to identify needs and match them with top cloud solutions (focused on Microsoft technologies).Create a world-class customer experience by positioning tailored solutions to customer needs.Maximize up-sell and cross-sell opportunities by collaborating with specialists and partners.Showcase the value of Microsoft technologies, helping customers envision their future success.Utilize digital tools like chat, video, phone, and presentations to manage and grow customer relationships.Meet and exceed sales targets, with accurate forecasting for revenue and product usage.Gather feedback from customers and share insights with the business to refine strategies.What You’ll Bring:Fluent Finnish (C1) with excellent written and spoken communication.2-3+ years in sales or customer-facing roles with a proven track record of success.Experience in account or customer management, with knowledge of cloud solutions as a plus.Strong organizational skills and the ability to juggle multiple priorities.Achievement-oriented, driven to exceed targets and collaborate with teams.Proficiency with office tools and CRMs like Microsoft Office and Salesforce.Passion for emerging technologies and their transformative impact.What’s in It for You?Excellent remuneration based on experience and performance.Mon-Fri schedule: 9 AM - 6 PM.Great office location in beautiful Málaga.Fully paid training and specialized career development programs.Opportunities for international career growth through the Mobility Program.Join a dynamic, creative team in a positive and friendly environment.Tools and guidance to unlock your full potential.Why Málaga?Bask in the Mediterranean sun, enjoy a rich cultural heritage, and thrive in a city buzzing with opportunitiesReady to Make an Impact?Apply now and take your career to new heights where #CustomerSuccessMeetsInnovation
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