Service Manager
hace 2 semanas
You will be working with the After Sales team in Bengaluru.This team runs on a hustle mindset with an objective to increase Exponent Energy’s market share in the city of Bengaluru and beyond and help more people adapt to 15-minute rapid charging technology achieved by our Flexible Energy Stack, which consists of the e^pack (battery pack) and e^pump (charging station).Our philosophy: Break. Believe. BuildBreak stuff. Break assumptions. Break the thumb rule.Believe in the team. Believe in the process. Believe through failures.Build fast. Build passionately. Build to simplify.Roles & Responsibilities:Forecasts goals and objectives for the department and strives to meet them.Hires, trains, motivates, counsels and monitors the performance of all service department staff.Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.Develops and implements a marketing plan which promotes new and repeat business.Understands, keeps abreast of and complies with state and local regulations that affect service operations, such as hazardous waste disposal, safety, labour laws etc.Liaison with factory representative.Understands and ensures compliance with manufacturer warranty and policy procedures.Monitors technicians' daily productivity reports and corresponding payroll records.Monitors and follows up on parts orders with the parts manager to ensure availability.Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations.Establishes and maintains good working relationships with customers to encourage repeat and referral business.Informs repair technicians of time allowances on each repair order.Maintains high-quality service repairs and minimises comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.Keeps abreast of new equipment and tools available and recommends purchases.Ensures that the work areas and customer waiting area are kept clean.Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.Prepares pricing guides and maintenance menus for frequent labour operations.Handles customer complaints immediately and according to the company's guidelines.Responsible for customer satisfaction and CSI Score.About the Candidate:Diploma in Mechanical / Automobile Engineering with min. 4/5 years of experience as Area Manager – Vehicle Service from any 3-Wheeler / Commercial Vehicle-OEM preferably EV.Overall 8/10 years of experience in the Automotive dealership / OEM.What Matters:Quality of workApproach towards problem-solvingDissatisfaction towards mediocre workResilient attitude to bounce back after failingAbout Us:Exponent simplifies energy for EVs.Co-founded by Arun Vinayak (Ather Energy's Founding Partner & Former Chief Product Officer) and Sanjay Byalal (Former hardware strategic sourcing and cell strategy lead, Ather and Former Supply Chain Lead, HUL), Exponent focuses on solving two sides of the energy problem by building the e^pack (charging station) and e^pump (battery pack) which together unlock 15-min rapid charging.The 200+ strong team of passionate builders have a ton of EV experience and are currently looking for more builders to join one of the best EV teams in India to build & scale Exponent.
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Service Manager
hace 2 semanas
España Wohn-Service-Team A tiempo completoSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. In 2020, ESA decided to reorganize the development and operations of its scientific satellite missions including the acquisition,...
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Service Manager
hace 24 horas
España Page Personnel España A tiempo completoLa persona seleccionada se encargará del servicio técnico del producto de la compañía. Acompañamiento a reuniones en cliente para conocer requisitos. Viajes puntuales. Empresa sector tecnología|En pleno crecimiento Se requiere experiência como service manager. Muy valorable experiência en sector salud. Inglés alto. Multinacional sector...
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Service Manager
hace 3 días
España Page Personnel España A tiempo completoComunicación proactiva de intervenciones y/o incidencias críticas add-hoc a clientes. - Seguimiento de intervenciones de Alai RI, Alai Full y Alai en SUMA ESP, CO,CL,PE. - Coordinación de peticiones de VPNs, alta y provisión entre negocio y SAM JSC - Coordinación peticiones rangos de IP´s entre negocio y SAM JSC - Control, seguimiento y priorización...
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Service Manager
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España Page Personnel España A tiempo completoSupervisar el funcionamiento del Service Desk de TI, asegurando la resolución oportuna y eficiente de incidentes y solicitudes de servicio. - Supervisar las métricas de rendimiento del Service Desk e implementar estrategias de mejora. - Proporcionar liderazgo y orientación al personal del Service Desk, fomentando una cultura centrada en el cliente. -...
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Service Manager
hace 6 días
España Walters People A tiempo completoDesde Walters People estamos en búsqueda de un Service Manager especialista en Telecomunicaciones para incorporar de manera indefinida en la plantilla de un cliente internacional. 100% remoto. El Service Manager será el responsable de garantizar que los clientes reciban el mejor servicio posible. Esto implica supervisar los procesos, resolver problemas,...
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Junior Service Manager
hace 2 semanas
España Willis Towers Watson A tiempo completoDescription The Role The Junior Service Manager supports the overseeing and management of high-quality services to customers. This role involves supporting the coordination of vendor service teams and ensuring customer satisfaction. The Junior Service Manager will be analyzing the availability, performance, and reliability of our organization’s strategic...
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Customer Service Manager
hace 2 semanas
España MCR International A tiempo completoLO-2410-352CUSTOMER SERVICE MANAGERMADRID ¡Únete a un equipo en crecimiento como nuestro próximo/a Customer Service Manager! ¿Tienes habilidades para liderar, apoyar y desarrollar equipos en entornos de atención al cliente? Estamos buscando un/a Customer Service Manager que se sume a una empresa líder en su sector, con el reto de fortalecer el equipo...
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Service Manager Sap
hace 5 meses
España Hays A tiempo completoDesde **Hays,** estamos colaborando con una entidad que posee más de 75 años, dentro de la matriz internacional del grupo al que pertenece. Orientados a la iluminación, esta empresa crea soluciones de iluminación decorativa para impulsar el valor cultural de las festividades populares de España y la actividad económica de sus regiones y tejido...
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Service Manager
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España Antal International Network A tiempo completo¿Tienes experiencia en la gestión de servicios técnicos en el sector de dispositivos médicos y estás buscando una nueva oportunidad para liderar operaciones en un entorno dinámico? Estamos buscando un Service Manager apasionado por la tecnología y el servicio al cliente. Sobre la empresa Somos una empresa de rápido crecimiento que desarrolla y...
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Service Manager
hace 3 días
España Ayesa A tiempo completoFunciones¡En Ayesa crecemos juntos!Cada profesional de nuestra empresa es importante para nosotros, nos ayudan a crecer de manera diversa y gracias a ellos somos más de 13.000 personas trabajando con el mismo objetivo en más de 40 países.Si eres una persona entusiasta, te apasiona la tecnología y buscas un nuevo reto profesional ¡Este es tu...
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Mainframe Service Manager
hace 2 días
España DELTACUBES PVT LTD A tiempo completoFor a project we are looking for support Mainframe Service Manager for the following tasks: Details :Start: asap Language: English Location: remote - Customer requirement - Provider Management - Support for change management with the provider - Support with onboarding/offboarding of users for the provider Service management system: - ServiceNOW for order,...
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Customer Service Manager
hace 2 días
España World Gym A tiempo completoCustomer Service Manager – World Gym MalagaAbout World Gym AustraliaWorld Gym started way back in the golden era of Bodybuilding, Venice Beach – 1976. It has come a long way since then! We first came to Australia in 2008. Now we have over 40+ clubs nationally with more in construction. We offer a wide range of services to our members and are so much more...
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Service Manager
hace 2 semanas
España Selección de personal, head hunting, búsqueda de perfiles, recruitment, soluciones de gestión y capt A tiempo completoService Manager (Sector Alquiler Vacacional)Nuestro cliente es una empresa de alquileres turísticos y presencia local con más de 30 oficinas en el territorio español busca incorporar un Service Manager para liderar la oficina. Este rol clave supervisará operaciones diarias, gestionará el equipo y garantizará una experiencia excepcional para...
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Service Manager
hace 2 semanas
España NTT DATA A tiempo completoJob Description Buscamos una persona para el puesto de Service Manager en nuestro iCenter de la oficina de Playa de San Juan (Alicante). Se trata de un Centro de Alto Rendimiento especializado en la prestación de servicios de infraestructura tecnológica cubriendo un amplio catálogo de productos y tecnologías en modalidad remota y multilingüe. Entre sus...
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Service Manager
hace 24 horas
España Q-Tech A tiempo completo**Acerca del empleo** Desde Q-tech nos encontramos en búsqueda de un perfil Service Project Manager para uno de nuestros clientes del sector bancario ubicado en Sabadell. **Responsabilidades**: - Gestionar el presupuesto asignado a la Unidad. - Garantizar el servicio de la plataforma (Infraestructura) de Tesorería y Mercados. - Liderar y gestionar la...
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Customer Service Manager
hace 1 mes
España Bluebird Care A tiempo completoCustomer Service Manager - Bristol, Bath NE Somerset We are recruiting a full-time Customer Service Manager to join the Bluebird Care Bristol, Bath NE Somerset team who will help deliver the diamond standard of care to our customers across our territory. Working in an award-winning care service that helps support people live independently in their own homes...
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Customer Service Manager
hace 4 semanas
España Motorpoint A tiempo completoWho are we? We are Motorpoint, the UK's leading omnichannel car retailor of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do). You will be joining Motorpoint during a very exciting time, as...
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SERVICE MANAGER
hace 2 semanas
España Tobar Talent Solutions A tiempo completoNuestro cliente es una empresa de alquileres turísticos y presencia local con más de 30 oficinas en el territorio español busca incorporar un Service Manager para liderar la oficina de Empuriabrava. Este rol clave supervisará operaciones diarias, gestionará el equipo y garantizará una experiencia excepcional para propietarios y huéspedes.Como SERVICE...
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Customer Service Manager
hace 2 días
España Kinta A tiempo completoManagement - Store (Retail & Consumer Products)About Kinta: Kinta is at the forefront of the gym and fitness equipment industry and is committed to enhancing athletic performance and fitness through our innovative product range. We pride ourselves on our exceptional customer service, fostering strong relationships with individual and business clients to...
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IT Service Manager, Barcelona
hace 2 semanas
España HAYS A tiempo completoIT Service Manager, Barcelona Barcelona Barcelona, Barcelona, ES IT Service Manager en Barcelona.Hays Technology is collaborating with a renowned international company to set up their Tech HUB in Barcelona.We are looking for a mid profile as an IT Service Specialist with a maximum of 5 years of experience focused on Service Management in the IT Operations...
