Remote Field Service Lead
Hace 3 días
Madrid, España
Carto
Jornada completa
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NTT DATA is seeking an entry-level Networking Remote Field Service Engineer (L1) to provide professional remote technical support to clients. You will identify and resolve incidents, restore services, and ensure zero missed SLA conditions through proactive actions and proper documentation.
Key areas include incident diagnosis, maintenance tasks, knowledge article usage, and collaboration with clients and vendors to expedite resolutions. Remote working is available.
Key areas include incident diagnosis, maintenance tasks, knowledge article usage, and collaboration with clients and vendors to expedite resolutions. Remote working is available.