Logistics Service Excellence Lead – EU CSAT
Guarda esta oferta y sigue tu búsqueda
Crea una cuenta gratis para guardar empleos, crear alertas y volver a esta oferta desde tu panel.
Al continuar, aceptas nuestros Términos & Política de Privacidad.
TikTok Inc. in Madrid is seeking a Logistics Service Excellence Programme Manager to join our global logistics team.
You will drive continuous improvement of the customer and seller logistics experience across EU markets, leading standard process creation, SOPs, training and knowledge content, while partnering with product, operations and CS teams. You will build scalable logistics capabilities, develop reports and metrics like CSAT, and advocate for user-centric solutions to enhance service