Spa Manager
hace 1 mes
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes, the hotel was originally opened in 1929 within an expansive private estate. Currently undergoing restoration and renovation, this stunning historic property is scheduled to open its doors as a Four Seasons resort in June 2024.The Role of Spa Manager:We currently have an opportunity for a Spa Manager to join our team at Four Seasons Hotel Mallorca at FormentorReporting to the Resort Manager you and will be responsible for leading the overall operations and performance of the spa for the hotel, providing cutting edge advice and making strategic and operational decisions for the department with regards to treatments and philosophies.Responsibilities will include talent leadership and development, being visible in the operation and providing outstanding guest service and satisfaction, revenue generation and enhancement, creating, developing and implementing products and services which are innovative and creative in line with marketing and sales strategy, collaborating with Marketing on your business planning, budgeting, conducting yield and forecast meetings for spa occupancy and rate, promotional plans and projects.Our Ideal Spa Manager candidate will have:A special talent and passion for ensuring you and your team deliver the highest of standards consistently and ensuring exceptional service and attention to our guests. You should have leadership experience in a luxury spa and fitness environment, expert knowledge of spa, wellness and holistic modalities, and thorough knowledge of service standards, application of spa staffing models, ability to create and implement spa service menus and effective retail management.Additionally, you will be a passionate and motivated leader with excellent interpersonal and relationship-building skills, have the highest level of integrity and transparency, strong business acumen, creativity and an eye for detail, a passion for service, and a desire to promote a continuous learning environment that creates an atmosphere for professional development opportunities.Fluency in Spanish and English is a must for this location, along with eligibility to work in Mallorca.
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