Customer Care German speaker
hace 3 semanas
Ofertas de empleo Customer Care German speakerPublicada: 19.12.2024. Actual hasta: 02.01.2025Customer Care German speaker, BarcelonaSalario: a convenirSummary informationPuesto: Customer Care German speakerPublicada: 19.12.2024Actual hasta: 02.01.2025Área: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: ESL EducationDescripción de la ofertaWe are currently looking for a Customer Care officer for our German & Austrian markets to complete our Customer Care team, based in Barcelona.Job overviewThe main function is to organise languages courses abroad from the offer made by the sales offices to the return back home after the stay.Main tasks and responsibilities:Processing enrolments using our internal CRM systemManaging customers’ filesAssisting customers before, during and after their stayInvoicing bookings and ensuring receipt of payments from customersCollecting invoices from Partner schools and validating paymentsDealing with any special requests and complaintsProviding personalized advice to each customer, including detailed information regarding every step of the language course, meeting the assigned deadline for each stepKeeping up with local and international news to be informed of any events happening in major touristic zonesKnowing the products and services offered by ESL perfectlyBeing flexible depending on the period, deadlines, workload and support in other Customer care markets and ESL departmentsBeing available for the department, the Customer Care manager(s) and other employeesAssisting the manager in trainingAssisting the department in reaching its objectivesAssisting with any special projects or various administrative tasks as assignedOrganising and planning your own workCommunicating effectively:With members of the Customer Care departmentWith Sales officesWith Partner schools in EnglishWith clients in their mother tongue (and second language if knowledge is good enough)Handling customers' end of stay feedbacks and reviewsGathering testimonialsBeing able to redirect, up sell, cross sell to avoid changes and cancellations
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B2C Customer Care Specialist
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Customer Care German speaker
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España ESL Education A tiempo completoCompany DescriptionESL Languages is the leading European study abroad agency. We have been organising language courses abroad throughout the world since 1996. Our presence is international, with more than 35 sales offices across Europe.More than 25 thousand students every year choose ESL to achieve their goal of learning a language and discovering the...
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Customer Care Specialist
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B2C Customer Care Specialist
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Customer Care Specialist With German
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España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We're excited to partner with a BPO that prioritizes employee satisfaction to find experienced German-speaking Customer Care Specialists who can work remotely from North Macedonia . Join a team dedicated to providing exceptional service to an e-commerce brand's customer base,...
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Customer Care Specialist
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Customer Care Specialist With German
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Customer Care Specialist With German
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España Wibit Consulting & Services A tiempo completoIn Collaboration, We're Hiring: Remote German-Speaking Customer Care Specialist in Serbia We are excited to work with a highly rated BPO to recruit German-speaking Customer Care Specialists to support customers of a prominent e-commerce company . This full-time, fully remote position offers a unique opportunity to join a team known for high employee...
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Customer Care Specialist With German
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España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Customer Care Specialists Join us in creating exceptional customer experiences as we partner with a renowned BPO that prides itself on outstanding employee satisfaction. We are on the lookout for passionate German-speaking Customer Care Specialists who are ready to make an impact while supporting customers of...
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Customer Care Specialist With German
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España Wibit Consulting & Services A tiempo completoIn Collaboration, We're Hiring: Remote German-Speaking Customer Care Specialist in Serbia We are partnering with a leading BPO renowned for high employee satisfaction to recruit German-speaking Customer Care Specialists . This role is ideal for those looking to support customers of a prominent payments processor from the comfort of their home in Serbia....
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Customer Care Specialist With German
hace 2 meses
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We're excited to partner with a top-rated BPO with outstanding employee satisfaction ratings. We're looking for experienced German-speaking Customer Care Specialists to join their team remotely in North Macedonia . This role is ideal for detail-oriented individuals who enjoy...
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Customer Care Associate
hace 6 días
España EcoVadis Germany GmbH A tiempo completoCustomer Care Associate - German SpeakerFull-timeWork smart, have fun and make an impact!Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability...
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German speaking Customer Service Representative
hace 4 semanas
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Customer Success Coordinator
hace 2 meses
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German speaking Customer Service Representative
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Customer Care Specialist
hace 5 días
España Grow-Talent.com A tiempo completoGrow-Talent.com is working with a BPO with great employee satisfaction ratings to find experienced German-speaking Customer Care Specialists to work remotely in Croatia. The successful candidates would support customers of financial services company. Position: Customer Care Specialist with German Location: Remote/work from home in Croatia Employment type:...