Customer Care Specialist
hace 1 mes
David Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find experienced German-speaking Customer Care Specialists to join their team . The successful candidates would support customers of financial services company. Position: Customer Care Specialist with German Location: Hungary Work arrangement: remote Employment type: Full-time DUTIES AND RESPONSIBILITIES: Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels Navigate internal and external documentation and resources to provide world-class service Identify and escalate priority or unresolved issues to appropriate internal teams Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere. REQUIREMENTS: Very good user knowledge of common PC applications Communicative knowledge / social skills / soft skills: Very good knowledge of German (at least C1 level); Good ability to express yourself verbally and in writing in German Flexibility, friendliness, resilience, independence, reliability Skilled conversation skills, linguistic fluency, and understandable pronunciation in German Good communication and teamwork skills Basic credit card-specific knowledge desirable OFFER: Excellent remuneration package based on experience, skills and performance Indefinite contract Private health and life insurance A dynamic and creative team with a positive and friendly atmosphere Good work environment - the employer can show off great reviews from their employees Guidance and tools to reach your full potential.
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Customer Care Specialist
hace 2 meses
España Green Eagle Solutions SL A tiempo completoGreen Eagle Solutions is a rapidly growing tech company for the renewable energy sector accelerating the green energy transition by enabling fully autonomous renewable energy operations.Our SaaS platform, ARSOS, seamlessly integrates with all types of renewables, employing RPA-based remote commands to enhance operational scalability and profitability and...
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Customer Care Specialist With German
hace 2 meses
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We are excited to partner with a top-rated BPO to recruit German-speaking Customer Care Specialists for a rental booking search engine platform. Join a company renowned for employee satisfaction, offering a fully remote role for experienced customer support professionals based...
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Customer Care Specialist With Dutch
hace 2 meses
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We are working with a top-rated BPO to recruit German-speaking Customer Care Specialists to support an e-commerce company. This fully remote role is open to qualified candidates based in Serbia , offering a stable environment in a company known for its employee satisfaction....
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Customer Care Specialist With German
hace 2 meses
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We're excited to work with a highly-rated BPO to recruit German-speaking Customer Care Specialists to support customers of a rental booking search engine platform. This fully remote role is open to applicants residing in Serbia , offering a stable position within a company known...
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B2C Customer Care Specialist
hace 1 mes
España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker)Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting to...
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Customer Care Specialist
hace 4 semanas
España buscojobs España A tiempo completoJoin our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group. About QNTM : QNTM is a European group offering an innovative suite of cutting-edge marketing technology products. Our customer service department specializes in supporting marketing activation platforms. Based in Barcelona, our office employs...
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B2C Customer Care Specialist
hace 1 mes
España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker)Publicada: 16.11.2024. Actual hasta: 30.11.2024Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
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Customer Care Specialist With German
hace 2 meses
España Wibit Consulting & Services A tiempo completoIn Collaboration, We're Hiring: German-Speaking Remote Customer Care Specialist We are thrilled to partner with a top-rated BPO to recruit German-speaking Customer Care Specialists to provide outstanding support for a well-known cooler manufacturing company . This fully remote role is designed for candidates residing in Serbia , offering an opportunity to...
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Customer Care Specialist With German
hace 2 meses
España Wibit Consulting & Services A tiempo completoIn Collaboration, We're Hiring: Remote German-Speaking Customer Care Specialist in Serbia We are excited to work with a highly rated BPO to recruit German-speaking Customer Care Specialists to support customers of a prominent e-commerce company . This full-time, fully remote position offers a unique opportunity to join a team known for high employee...
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Customer Care Specialist
hace 1 mes
España CHEP Espana SA A tiempo completoCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...
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Customer Care Specialist With German
hace 2 meses
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We're excited to partner with a BPO that prioritizes employee satisfaction to find experienced German-speaking Customer Care Specialists who can work remotely from North Macedonia . Join a team dedicated to providing exceptional service to an e-commerce brand's customer base,...
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Customer Care Specialist
hace 6 días
España TaskUs LLC Europe. A tiempo completoIt started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If...
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Customer Care Specialist
hace 1 mes
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find an experienced German-speaking Customer Care Specialists to work in the office in Croatia. Position: Customer Care Specialist with German Location: Zagreb/ Remote, Croatia Employment type: Full-time DUTIES AND RESPONSIBILITIES: Deliver exceptional customer...
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Road Logistics Customer Care
hace 1 mes
España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims SpecialistBarcelona, Spain Frachttransport und Kundenservice Vollzeit ES2112601Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera? Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando?Tu funciónEn la actualidad, Kuehne+Nagel selecciona un /...
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Customer Care Specialist With German
hace 2 meses
España Wibit Consulting & Services A tiempo completoIn Collaboration, We're Hiring: Remote German-Speaking Customer Care Specialist in Serbia We are partnering with a leading BPO renowned for high employee satisfaction to recruit German-speaking Customer Care Specialists . This role is ideal for those looking to support customers of a prominent payments processor from the comfort of their home in Serbia....
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Customer Care Specialist With German
hace 2 meses
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Customer Care Specialists Join us in creating exceptional customer experiences as we partner with a renowned BPO that prides itself on outstanding employee satisfaction. We are on the lookout for passionate German-speaking Customer Care Specialists who are ready to make an impact while supporting customers of...
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B2C Customer Care Specialist
hace 1 mes
España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Italian speaker) - Barcelona BasedPublicada: 16.11.2024. Actual hasta: 30.11.2024Salario: a convenirUbicación: BarcelonaDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to the B2C Customer...
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Customer Care Specialist
hace 2 meses
España Cuckoo A tiempo completoAbout Us: At Cuckoo, we put our customers at the heart of everything we do, as we try to make their lives easier and their broadband faster. Because the truth is, we want them to actually feel good about their broadband. That's why we call it feel-good broadband. We've already topped MoneySavingExpert's poll for the best customer service (twice) and are well...
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Customer Care Specialist
hace 3 meses
España Cuckoo A tiempo completoAbout Us: At Cuckoo, we put our customers at the heart of everything we do, as we try to make their lives easier and their broadband faster. Because the truth is, we want them to actually feel good about their broadband. That's why we call it feel-good broadband. We've already topped MoneySavingExpert's poll for the best customer service (twice) and are well...
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NEW B2C Customer Care Specialist
hace 1 mes
España Cataloxy A tiempo completoNEW B2C Customer Care Specialist (Italian speaker) - Barcelona BasedWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to the B2C Customer Care Manager, you will operate the day-to-day admissions operations and service functions for Kaplan International Languages as...