New B2c Customer Care Specialist

hace 2 días


Barcelona, España Talent A tiempo completo

NEW B2C Customer Care Specialist (Italian speaker) - Barcelona BasedWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to the B2C Customer Care Manager, you will operate the day-to-day admissions operations and service functions for Kaplan International Languages as well as Alpadia programs. You will be working with direct clients in close cooperation with Sales, Student Support and Summer camps teams as well as Operations and finance teams.Your main tasks will be:Admissions for direct clients, making sure you are their main point of contact after the sales staff has confirmed the booking.Entering student information onto our booking systems.Confirm bookings within our 24 working hours max policy (48h during high season) – enter creating invoices, booking confirmation and visa letter when necessary.Supporting our customers about any enquiry they could have before their arrival at school via calls or emails.Collecting payments as well as all necessary student pre-arrival information such as parental consent forms, travel details, copy of insurance etc or chase accordingly.Install and consolidate high level of trust between you and the customer.Help clients navigate and understand our student portal.Manage complaints and liaise with management for escalations.Proceed with extensions and check availability for summer camps and adult schools if necessary.Collaborate with other Sales and Customer Care staff as well as operations, schools and finance departments.#J-18808-Ljbffr



  • Barcelona, España Talent A tiempo completo

    Ofertas de empleo B2C Customer Care Specialist (Spanish speaker)Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting to...


  • Barcelona, España Talent A tiempo completo

    Ofertas de empleo B2C Customer Care Specialist (German speaker)Publicada: 16.11.2024. Actual hasta: 30.11.2024Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo B2C Customer Care Specialist (Italian speaker) - Barcelona BasedPublicada: 03.01.2025.Actual hasta: 17.01.2025Company: Kaplan InternationalLocation: BarcelonaSalary: a convenirJob DescriptionWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to the...


  • Barcelona, España Talent A tiempo completo

    Ofertas de empleo B2C Customer Care Specialist (Italian speaker) - Barcelona BasedPublicada: 03.01.2025. Actual hasta:17.01.2025Company:Kaplan InternationalLocation:BarcelonaSalary:a convenirJob DescriptionWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to the B2C...


  • Barcelona, España Talent A tiempo completo

    Ofertas de empleo B2C Customer Care Specialist (Italian speaker) - Barcelona BasedPublicada: 16.11.2024. Actual hasta: 30.11.2024Salario: a convenirUbicación: BarcelonaDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to the B2C Customer...


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo NEW - Customer Care Specialist Publicada: 29.01.2025.Actual hasta: 12.02.2025 NEW - Customer Care Specialist, Barcelona Salario: a convenir Summary information Puesto: NEW - Customer Care Specialist Área: Staffing/Agencias de Empleo Jornada laboral: completa Sexo: indeferente Empresa: Kaplan International Descripción de la oferta Duties:...


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo NEW - Customer Care SpecialistPublicada: 29.01.2025.Actual hasta: 12.02.2025 NEW - Customer Care Specialist, BarcelonaSalario: a convenirSummary information Puesto: NEW - Customer Care SpecialistÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: Kaplan InternationalDescripción de la ofertaDuties: First...


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo NEW - Customer Care SpecialistPublicada: 29.01.2025.Actual hasta: 12.02.2025NEW - Customer Care Specialist, BarcelonaSalario: a convenirSummary informationPuesto: NEW - Customer Care SpecialistÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: Kaplan InternationalDescripción de la ofertaDuties:First Point...


  • Barcelona, España Alpadia Language Schools Sa A tiempo completo

    Job Description We currently have an exciting opportunity for an in tern Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to the B2C Customer Care Manager, you will operate the day-to-day admissions operations and service functions for Kaplan International Languages as well as Alpadia programs. You will be...


  • Barcelona, España Robert Walters A tiempo completo

    Customer Service Executive (Ecommerce B2C) (2336392/001) Barcelona, SpainAn excellent opportunity as Ecommerce/Customer Service Executive B2C is available now in Barcelona within an important company of the cosmetic sector.About the job: In the position of Ecommerce/Customer Service Executive B2C, you will be responsible for delivering outstanding...


  • Barcelona, España Robert Walters A tiempo completo

    Customer Service Executive (Ecommerce B2C) (2336392/001) Barcelona, Spain An excellent opportunity as Ecommerce/Customer Service Executive B2C is available now in Barcelona within an important company of the cosmetic sector.About the job: In the position of Ecommerce/Customer Service Executive B2C, you will be responsible for delivering outstanding...


  • Barcelona, España Robert Walters Spain A tiempo completo

    Customer Service Executive (Ecommerce B2C)An excellent opportunity as Ecommerce/Customer Service Executive B2C is available now in Barcelona within an important company of the cosmetic sector.About the job:In the position of Ecommerce/Customer Service Executive B2C, you will be responsible for delivering outstanding experiences with an efficient team and...


  • Barcelona, España Robert Walters A tiempo completo

    Customer Service Executive (Ecommerce B2C) (2336392/001) Barcelona, SpainAn excellent opportunity as Ecommerce/Customer Service Executive B2C is available now in Barcelona within an important company of the cosmetic sector.About the job:In the position of Ecommerce/Customer Service Executive B2C, you will be responsible for delivering outstanding experiences...


  • Barcelona, España Robert Walters Spain A tiempo completo

    Customer Service Executive (Ecommerce B2C) An excellent opportunity as Ecommerce/Customer Service Executive B2C is available now in Barcelona within an important company of the cosmetic sector.About the job:In the position of Ecommerce/Customer Service Executive B2C, you will be responsible for delivering outstanding experiences with an efficient team and...


  • Barcelona, Barcelona, España Talent A tiempo completo

    Company Overview">Talent is a leading provider of language training and educational services. Our mission is to empower individuals to achieve their goals through exceptional learning experiences.">Salary">We offer a competitive salary package that reflects the value we place on our employees' contributions.">Job Description">As a Customer Care Operations...


  • barcelona, España Robert Walters Spain A tiempo completo

    Customer Service Executive (Ecommerce B2C) An excellent opportunity as Ecommerce/Customer Service Executive B2C is available now in Barcelona within an important company of the cosmetic sector. About the job: In the position of Ecommerce/Customer Service Executive B2C, you will be responsible for delivering outstanding experiences with an efficient team and...


  • Barcelona, España Robert Walters Spain A tiempo completo

    Customer Service Executive (Ecommerce B2C)An excellent opportunity as Ecommerce/Customer Service Executive B2C is available now in Barcelona within an important company of the cosmetic sector.About the job:In the position of Ecommerce/Customer Service Executive B2C, you will be responsible for delivering outstanding experiences with an efficient team and...

  • Customer Care Specialist

    hace 3 semanas


    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Care Specialist - German speakerPublicada: 29.01.2025.Actual hasta: 14.02.2025Customer Care Specialist - German speaker, BarcelonaSalario: a convenirSummary informationPuesto: Customer Care Specialist - German speakerPublicada: 29.01.2025.Actual hasta: 14.02.2025Área: Staffing/Agencias de EmpleoJornada laboral: completaSexo:...


  • Barcelona, Barcelona, España Talent A tiempo completo

    Job DescriptionWe are seeking a highly skilled and multilingual Multilingual Customer Care Specialist to join our team in Barcelona. As a key member of our global customer support team, you will be responsible for delivering exceptional customer experiences through phone, email, and other communication channels.As a customer care specialist, you will work...

  • Customer Care Specialist

    hace 3 semanas


    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Care Specialist - German speakerPublicada: 29.01.2025.Actual hasta: 14.02.2025 Customer Care Specialist - German speaker, BarcelonaSalario: a convenirSummary informationPuesto: Customer Care Specialist - German speakerPublicada: 29.01.2025.Actual hasta: 14.02.2025Área: Staffing/Agencias de EmpleoJornada laboral: completaSexo:...