NEW B2C Customer Care Specialist

hace 2 meses


España Cataloxy A tiempo completo

NEW B2C Customer Care Specialist (Italian speaker) - Barcelona BasedWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to the B2C Customer Care Manager, you will operate the day-to-day admissions operations and service functions for Kaplan International Languages as well as Alpadia programs. You will be working with direct clients in close cooperation with Sales, Student Support and Summer camps teams as well as Operations and finance teams.Your main tasks will be:Admissions for direct clients, making sure you are their main point of contact after the sales staff has confirmed the booking.Entering student information onto our booking systems.Confirm bookings within our 24 working hours max policy (48h during high season) – enter creating invoices, booking confirmation and visa letter when necessary.Supporting our customers about any enquiry they could have before their arrival at school via calls or emails.Collecting payments as well as all necessary student pre-arrival information such as parental consent forms, travel details, copy of insurance etc or chase accordingly.Install and consolidate high level of trust between you and the customer.Help clients navigate and understand our student portal.Manage complaints and liaise with management for escalations.Proceed with extensions and check availability for summer camps and adult schools if necessary.Collaborate with other Sales and Customer Care staff as well as operations, schools and finance departments.
#J-18808-Ljbffr



  • España Cataloxy A tiempo completo

    Ofertas de empleo B2C Customer Care Specialist (German speaker)Publicada: 16.11.2024. Actual hasta: 30.11.2024Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...


  • España Cataloxy A tiempo completo

    Ofertas de empleo B2C Customer Care Specialist (Italian speaker) - Barcelona BasedPublicada: 16.11.2024. Actual hasta: 30.11.2024Salario: a convenirUbicación: BarcelonaDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to the B2C Customer...


  • España Cataloxy A tiempo completo

    Ofertas de empleo B2C Customer Care Specialist (Italian speaker) - Barcelona Based Publicada: 03.01.2025. Actual hasta: 17.01.2025 Company: Kaplan International Location: Barcelona Salary: a convenir Job Description We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We are working with a top-rated BPO to recruit German-speaking Customer Care Specialists to support an e-commerce company. This fully remote role is open to qualified candidates based in Serbia , offering a stable environment in a company known for its employee satisfaction....

  • Customer Care Specialist

    hace 3 semanas


    España TaskUs LLC Europe. A tiempo completo

    It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If...


  • España Actito A tiempo completo

    Nous recrutons Rejoignez notre équipe en tant que Customer Care Specialist et devenez expert(e) dans l'activation marketing au sein du groupe QNTM . À propos de QNTM : QNTM est un groupe européen qui propose une suite innovante de produits de pointe dans le domaine des technologies marketing. Notre service client est spécialisé dans le support des...


  • España Actito A tiempo completo

    Nous recrutons Rejoignez notre équipe en tant que Customer Care Specialist et devenez expert(e) dans l'activation marketing au sein du groupe QNTM . À propos de QNTM : QNTM est un groupe européen qui propose une suite innovante de produits de pointe dans le domaine des technologies marketing. Notre service client est spécialisé dans le support des...


  • España Cataloxy A tiempo completo

    Ofertas de empleo Customer Care Specialist VIPPublicada: 21.12.2024. Actual hasta: 12.01.2025Un poco sobre la empresa TheForkEn TheFork te ofrecemos más de 60,000 restaurantes para reservar en cualquier momento y con las mejores promociones. ¡Con más de 20 millones de opiniones fiables que te ayudarán a encontrar el restaurante perfecto!Customer Care...


  • España buscojobs España A tiempo completo

    Join our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group. About QNTM : QNTM is a European group offering an innovative suite of cutting-edge marketing technology products. Our customer service department specializes in supporting marketing activation platforms. Based in Barcelona, our office employs...


  • España Actito A tiempo completo

    Nous recrutons !Rejoignez notre équipe en tant que Customer Care Specialist et devenez expert(e) dans l'activation marketing au sein du groupe QNTMÀ propos de QNTM : QNTM est un groupe européen qui propose une suite innovante de produits de pointe dans le domaine des technologies marketing. Notre service client est spécialisé dans le support des...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We're Hiring: German-Speaking Remote Customer Care Specialist We are thrilled to partner with a top-rated BPO to recruit German-speaking Customer Care Specialists to provide outstanding support for a well-known cooler manufacturing company . This fully remote role is designed for candidates residing in Serbia , offering an opportunity to...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We're Hiring: Remote German-Speaking Customer Care Specialist in Serbia We are excited to work with a highly rated BPO to recruit German-speaking Customer Care Specialists to support customers of a prominent e-commerce company . This full-time, fully remote position offers a unique opportunity to join a team known for high employee...


  • españa Actito A tiempo completo

    Nous recrutons !Rejoignez notre équipe en tant que Customer Care Specialist et devenez expert(e) dans l'activation marketing au sein du groupe QNTMÀ propos de QNTM : QNTM est un groupe européen qui propose une suite innovante de produits de pointe dans le domaine des technologies marketing. Notre service client est spécialisé dans le support des...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find an experienced German-speaking Customer Care Specialists to work in the office in Croatia. Position: Customer Care Specialist with German Location: Zagreb/ Remote, Croatia Employment type: Full-time DUTIES AND RESPONSIBILITIES: Deliver exceptional customer...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We're Hiring: Remote German-Speaking Customer Care Specialist in Serbia We are partnering with a leading BPO renowned for high employee satisfaction to recruit German-speaking Customer Care Specialists . This role is ideal for those looking to support customers of a prominent payments processor from the comfort of their home in Serbia....


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find experienced German-speaking Customer Care Specialists to join their team . The successful candidates would support customers of financial services company. Position: Customer Care Specialist with German Location: Hungary Work arrangement: remote Employment type:...


  • España buscojobs España A tiempo completo

    Customer Care Specialist - French MarketLocation: BarcelonaSalary: EUR 30.000 - 50.000At Amenitiz, we’re on a mission to simplify hospitality management, empowering over 12,000 hoteliers worldwide. We’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries.About the roleOur Customer Care team plays a...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Customer Care Specialists Join us in creating exceptional customer experiences as we partner with a renowned BPO that prides itself on outstanding employee satisfaction. We are on the lookout for passionate German-speaking Customer Care Specialists who are ready to make an impact while supporting customers of...


  • España Salve.Inno Consulting A tiempo completo

    We are looking for a committed and empathetic individual to join our team as a Customer Care Specialist with Dutch language skills. This role is ideal for a proactive person who is passionate about customer service and seeks to contribute positively to our clients' experience. Your primary responsibility will be to ensure our customers receive timely,...


  • España Cuckoo A tiempo completo

    About Us: At Cuckoo, we put our customers at the heart of everything we do, as we try to make their lives easier and their broadband faster. Because the truth is, we want them to actually feel good about their broadband. That's why we call it feel-good broadband. We've already topped MoneySavingExpert's poll for the best customer service (twice) and are well...