Customer Success Specialist
hace 5 días
OverviewCustomer Success Specialist - German Native Speaker role at Graitec Group. We are a developer of high-performance BIM applications and Autodesk partner. This role focuses on securing renewals, onboarding, and adoption of Graitec IP and Autodesk core products by providing post-sales guidance to existing customers.ResponsibilitiesPrepare and communicate renewal quotes to drive customer renewal rateEncourage early renewalBecome a trusted advisor to our customers and advocate our IP products during renewalsEnsure customers derive maximum value from their Graitec/Autodesk solutions, utilize all licenses, identify new opportunities, ensure renewal, and collaborate with other teams to drive growthMonitor customer usage data, health indicators, renewal dates and growth opportunitiesConduct outbound customer calls and emails with a required minimum number of customer contacts dailyUse CRM system to document all customer opportunities and activityExperience & RequirementsNative or professional level GermanUnderstanding of customer success principles, approaches and considerationsStrong empathy for customersStrong verbal and written skillsAbility to problem solve and think creatively to meet company expectationsProficient in MS Office products (Excel, Word, Outlook, PowerPoint)Fluent in English to collaborate across countriesAbility to build collaborative relationships within sales/support to improve customer experienceHighly skilled at multi-tasking with quick adaptability and learning abilityExceptional attention to detailExperience preferencesExperience in Customer Success, selling to customer needs with a consultative approachDemonstrated ability to support multiple product lines in a growing, fast-paced environmentWorking knowledge of Architecture, Engineering, Construction, Manufacturing or CAD markets is a plusExperience selling Autodesk or SaaS solutions is a plusInterview ProcessGraitec values diversity and inclusion. We welcome applications from all backgrounds and assess candidates based on skills and capability to succeed in the role. Interview steps typically include a screening discussion with HR, interviews with the Hiring Manager and/or key stakeholders, and a session with the Business Unit leader. To apply, visit Graitec Careers.Senior/Employment DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Software DevelopmentIndustries: Software DevelopmentReferrals increase your chances of interviewing at GRAITEC GROUP. Get notified about new Customer Success Specialist jobs in Barcelona, Catalonia, Spain. #J-18808-Ljbffr
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Customer Care Specialist
hace 2 días
Barcelona, España Customer Care Specialist A tiempo completoJob description ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. Título del puesto: Customer Care Specialist Ubicación: Barcelona, España Incorporación: Febrero 2026 Sobre la Empresa UTA Edenred es líder europeo en servicios de movilidad. Con más de 90.500 puntos de aceptación en 40 países,...
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Specialist Customer Service Advisor
hace 2 días
Barcelona, España Customer Care Specialist A tiempo completoTítulo del puesto: Customer Care Specialist¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo.Ubicación: Barcelona , EspañaIncorporación: Febrero 2026Sobre la EmpresaUTA Edenred es líder europeo en servicios de movilidad. Con más de 90.500 puntos de aceptación en 40 países,...
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Customer Success Specialist >
hace 1 semana
Barcelona, España Orca AS A tiempo completoHelp Boaters Succeed on the WaterEnvíe su solicitud a continuación después de leer todos los detalles y la información de apoyo sobre esta oportunidad de trabajo.Orca is reinventing how people navigate the sea—building the next-generation navigation platform for recreational boating. Our product is already trusted by thousands of boaters, helping them...
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Customer Success Specialist — Digital Solutions
hace 5 días
Barcelona, España Technogym A tiempo completoA global fitness solutions company in Barcelona is seeking a proactive Customer Success Specialist to enhance customer satisfaction and manage key projects. Candidates should have a minimum of 3 years in customer success, strong knowledge of digital products, and excellent relationship management skills. This role involves onboarding clients, monitoring...
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Customer Success Specialist
hace 2 semanas
Barcelona, España SiteMinder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Success Specialist — Digital Solutions
hace 2 semanas
Barcelona, España Technogym A tiempo completoA global fitness solutions company in Barcelona is seeking a proactive Customer Success Specialist to enhance customer satisfaction and manage key projects.Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta oportunidad que encontrará a continuación.Candidates should have a minimum of 3 years in customer success, strong...
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Customer Success Specialist
hace 2 semanas
Barcelona, España SiteMinder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Success
hace 1 semana
Barcelona, España SiteMinder A tiempo completoA leading hotel commerce platform provider is looking for a Market Performance Specialist in Barcelona. This role focuses on enhancing customer success by providing top-notch advice and support to clients, enabling them to maximize revenue. Ideal candidates should have sales experience, excellent communication skills in English and Italian, and a genuine...
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Customer Success Specialist
hace 1 semana
Barcelona, España GRAITEC GROUP A tiempo completoOverview Customer Success Specialist - German Native Speaker role at Graitec Group. We are a developer of high-performance BIM applications and Autodesk partner. This role focuses on securing renewals, onboarding, and adoption of Graitec IP and Autodesk core products by providing post-sales guidance to existing customers. Responsibilities Prepare and...
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Enterprise Customer Success Manager
hace 1 semana
Barcelona, España Pactum AI A tiempo completoOverview Pactum is seeking a results-driven Customer Success Manager in Spain to drive value realization and long-term success for our enterprise customers using Pactum's agentic AI platform. You will guide customers through best-practice adoption, ensure measurable outcomes post-deployment, and serve as the trusted advisor maximizing impact across their...
