Customer Success Specialist
hace 2 días
At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better togetherWhat We Do…We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year.About the Customer Success Specialist RoleAre you passionate about customer success and helping businesses thrive? Do you enjoy engaging with customers and tackling challenges head-on? If so, then this Customer Success Specialist role at SiteMinder is the perfect opportunity for youWhat you will do...Be a trusted advisor to our customers, helping them achieve their goals and maximise their revenueQuickly develop rapport with customers over the phone and guide them to adopt our productsDevelop deep product knowledge and the ability to demonstrate how to optimise our products for the customer’s needsMeet KPIs related to revenue expansion and customer adoption scoresManage your pipeline and performance to SLAs and KPIsWhat you have...Have a genuine passion for sales, customer success and providing great customer experiences.Possess excellent communication skills, both written and verbal, and can effectively connect with customers from diverse backgrounds in English and GermanEnjoy a fast‑paced, results‑oriented environment and thrive on exceeding expectations.Have experience working in a customer‑facing role, ideally within the hotel industry or other SAAS business, particularly in customer success, sales and revenue expansion.High level of German & EnglishOur Perks & Benefits…Mental health and well‑being initiativesGenerous parental (including secondary) leave policyPaid birthday, study and volunteering leave every yearSponsored social clubs, team events, and celebrationsEmployee Resource Groups (ERG) to help you connect and get involvedInvestment in your personal growth offering training for your advancementDoes this job sound like you? If yes, we'd love for you to be part of our team Please send a copy of your resume and our Talent Acquisition team will be in touch.When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.#J-18808-Ljbffr
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Customer Success
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Customer Success Specialist
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Barcelona, España Qoria A tiempo completo*Want to deliver tech with purpose, with people who care? Join us in our mission to create solutions that help keep children safe online. Who we are? *Headquartered in Perth, Australia, with offices globally, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose-driven business, operating under the 'Linewize'...
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Customer Success Specialist
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Barcelona, Barcelona, España SiteMinder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Success Specialist
hace 4 días
Barcelona, Barcelona, España Qoria A tiempo completo*Want to deliver tech with purpose, with people who care?Join us in our mission to create solutions that help keep children safe online.Who we are?*Headquartered in Perth, Australia, with offices globally, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose-driven business, operating under the 'Linewize'...
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Customer Success Specialist
hace 4 días
Barcelona, Barcelona, España SiteMinder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Success Specialist — Digital Solutions
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Barcelona, España Technogym A tiempo completoA global fitness solutions company in Barcelona is seeking a proactive Customer Success Specialist to enhance customer satisfaction and manage key projects. Candidates should have a minimum of 3 years in customer success, strong knowledge of digital products, and excellent relationship management skills. This role involves onboarding clients, monitoring...
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hace 3 días
Barcelona, España Orca AS A tiempo completoHelp Boaters Succeed on the WaterEnvíe su solicitud a continuación después de leer todos los detalles y la información de apoyo sobre esta oportunidad de trabajo.Orca is reinventing how people navigate the sea—building the next-generation navigation platform for recreational boating. Our product is already trusted by thousands of boaters, helping them...
