Junior Customer Services

hace 2 meses


España Grupo Crit A tiempo completo

**Descripción**:
Hola Desde GRUPO CRIT seleccionamos un Junior assistant E commerce para proveedor líder mundial de accesorios sanitarios y una marca global, dedicada a proporcionar productos de agua innovadores. con un contrato de prácticas.

Neceistamos que tu ultima titulacion la hayas finalizado como maximo en los ultimos 3 años para poder hacer el contrato de prácticas, estarás dando soporte al departamento de Costumer Service, buscamos una persona dinámica con experiência en departamentos de soporte y que tenga ganas de aprender. Su incorporación es inmediata a un equipo dinámico y en continuo crecimiento.

**Funciones**:
Backoffice-administrativo en funciones propias del departamento de CS y técnico, así como control y gestión de las facturas de los servicios técnicos externos.

Order Intake (entrada de pedidos). Capacidad de control para la ejecución de un order handling de calidad (minimización de errores).

Resolución de incidencias y gestión/seguimiento de las devoluciones, así como control de los comprobantes de entrega de los transportes.

Entrada de abonos, devoluciones, gestión de etiquetas y envíos de reparaciones.

Consulta de disponibilidades, fechas de confirmación y precios.

**Requisitos**:
Estudios universitarios o CFGS finalizado.

Dominio de herramientas de ofimática imprescindibles.

Deseable nível de inglés B2.

Persona con espíritu de servicio, ordenada, con capacidad de gestión, curiosa, ganas de aprender, resolutiva y proactiva.

Trabajo en equipo y de forma autónoma.

Preferiblemente deberá aportar experiência en atención al cliente.

Dominio del Inglés, castellano, catalán, Excel, Outlook, valorable SAP.



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