German fluent Client Support

hace 1 mes


España Bespoke Recruitment Limited A tiempo completo

German fluent Customer Experience Specialist
Working Model: first 3 months in the office, after that hybrid (based on the performance)
Hybrid 30% office-based p/week (2 days/weekly from the office) - No shifts on Bulgarian bank holidays
(Monday- Friday 10am-7pm)
Location: Sofia, Bulgaria
Salary: 3600 BGN gross p/month
Training: 2 weeks
Language: German fluent + English B2
Contract: Permanent
Our client, a leading global provider of customer experience solutions and technology, is looking for a Customer Experience Specialist with fluent German language. Their newest client is a genuine company producing innovative micro drinks, microteas, microlyte, and micro energy drops.
Responsibilities:

Answering queries by clarifying the customers’ requests via phone, e-mail, and social media using your German language skills.
Typical cases would include delivery issues, questions about product and content, reimbursement and refund, and payment methods.
Resolve known customer issues through the use of a knowledge base, direct use of product and operating systems, product user guides, and other reference materials that may be available.

Requirements:

Fluent German + B2 in English
Strong communication, interpersonal, and client relationship management skills.
Accuracy, research skills, and attention to detail.
Good active listening.
Ability to anticipate and solve problems.
Work experience in a customer experience center is an advantage.
Good typing and computer skills (MS Office applications).
Be organized, have decision-making and analytical skills.
Team player with a great attitude.

Benefits:

Competitive salary.
Comprehensive initial training and onboarding fully paid.
Continuous training and upskilling programs.
Professional Development and Career Navigation programs.
Health and Wellbeing initiatives.
Relocation support if needed (accommodation and travel expenses).
Health and Life Insurance, multisport card, transport allowance, bonus for important life events, additional paid leave for education, company discounts, events, and more.

#J-18808-Ljbffr



  • España Cataloxy A tiempo completo

    German-speaking Client Support Advisor, BarcelonaPuesto: German-speaking Client Support AdvisorPublicada: 07.12.2024. Actual hasta: 21.12.2024Salario: a convenirÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: WorksterDescripción de la ofertaWorkster partners with a major player in international outsourcing to reinforce...


  • España Language Matters A tiempo completo

    Our client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...

  • Customer Support Agent

    hace 4 semanas


    España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform.Position: Customer Support AgentLocation: Lisbon, PortugalEmployment type:...


  • España Cross Border Talents A tiempo completo

    Position Overview We are looking for a Customer Support Specialist who is a native or fluent German speaker to join our team in Malta. In this role, you will provide excellent support to our customers by addressing their inquiries and resolving any issues efficiently. This position offers a hybrid work model, combining both remote and on-site work, with a...


  • España buscojobs España A tiempo completo

    Position OverviewWe are looking for a Customer Support Specialist who is a native or fluent German speaker to join our team in Malta. In this role, you will provide excellent support to our customers by addressing their inquiries and resolving any issues efficiently. This position offers a hybrid work model, combining both remote and on-site work, with a...


  • España German-World.com, Inc A tiempo completo

    Position: Junior Campaign SpecialistLocation: Barcelona, SpainEmployment type: Full-timeDUTIES AND RESPONSIBILITIES: Act a reliable consultant with partners to onboard and help develop successful pay per click (PPC) campaigns Identify and assess accurately our partners' needs and goals Create opportunities for maximizing spend, upsell & sustainability...


  • España Salve.Inno Consulting A tiempo completo

    Join Our Team as a Customer Support Specialist Position Overview We are looking for an enthusiastic and customer-focused Customer Support Specialist fluent in German to become a key part of our dynamic team. As a Customer Support Specialist, you will be responsible for ensuring excellent customer satisfaction by providing effective solutions and assistance...


  • España buscojobs España A tiempo completo

    The Wise Seeker is the leading HR technology company in unbiased talent evaluation.With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.We are efficient, evaluate...


  • España buscojobs España A tiempo completo

    Hybrid for native / fluent German SpeakersKey Responsibilities :Provide high-quality customer support in German through email, phone, and live chat.Respond to customer inquiries about products, services, and general issues.Troubleshoot technical problems and escalate more complex issues when necessary.Maintain a high level of professionalism and customer...


  • España Talingual A tiempo completo

    German speaking Customer Support Advisor Schedule: Full Time (39 hours/week), Monday to Sunday (2 days off per week, and 2 weekends off per month). Hours from 2:00 p.m. to 10:00 p.m.Overview of the company:Our client is a worldwide leader in customer experience management and contact centre business process outsourcing. Their company employs around 420,000...


  • España Cross Border Talents A tiempo completo

    Hybrid for native / fluent German Speakers Key Responsibilities: Provide high-quality customer support in German through email, phone, and live chat. Respond to customer inquiries about products, services, and general issues. Troubleshoot technical problems and escalate more complex issues when necessary. Maintain a high level of professionalism and customer...


  • España German-World.com, Inc A tiempo completo

    Workster collaborates with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Account Manager for their Málaga office.Your RoleFull managerial responsibility of a portfolio of German SME clients with clear focus on portfolio growth and long-term account retention strategyIdentify client needs with products and services and sell...


  • España NordicJobsWorldwide.com A tiempo completo

    Are you fluent in German and English? Do you thrive on solving problems and delivering exceptional customer experiences? If so, we have an exciting opportunity for you to join a leading fin-tech project in the vibrant city of Riga, Latvia!About the RoleAs a Customer Support Agent, you’ll provide world-class assistance to customers via phone, email, and...


  • España SupportYourApp A tiempo completo

    Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...


  • España SupportYourApp A tiempo completo

    Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...


  • España Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration, we are working with a leading BPO/outsourcing company that is seeking to onboard a Customer Support Advisor - German in Barcelona. The employee would join a team that is fully committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers...


  • España buscojobs España A tiempo completo

    About the Role:We're looking for a passionate and detail-oriented German Customer Support Specialist to join our dynamic team in Malta. This hybrid role allows you to enjoy a balance of in-office interaction and the flexibility of working remotely. If you're a people person with a knack for problem-solving and a desire to help customers, we'd love to hear...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona. Position: Technical Support Advisor with German Location: Barcelona, Spain (on-site) Work model: on-site Employment type: Full-time. DUTIES AND RESPONSIBILITIES: Provide 1st level IT...


  • España Blu Selection A tiempo completo

    Job DescriptionTake the leap and experience the power of a game-changing career!Are you a German speaker looking for a career opportunity in a vibrant European city? Join a global leader in technology and services as a Customer Support Representative in Lisbon, Portugal! This on-site role offers a fantastic opportunity to be part of a dynamic, international...

  • German Sales

    hace 1 mes


    España Cross Border Talents A tiempo completo

    Key Responsibilities: Manage and develop a portfolio of clients in the German market. Identify client needs and provide strategic marketing solutions to meet business objectives. Advise on marketing strategies, including campaign planning, brand positioning, and online performance optimization. Upsell and cross-sell marketing and advertising solutions,...