Services Manager
hace 1 mes
Desde The Wise Seeker buscamos para cliente Services Manager con Portugués como lengua materna para trabajar entre Madrid y Lisboa, aunque la mayoría del tiempo será presencial en Madrid.
Son un Grupo de empresas de IT, Ciberseguridad y Telecomunicaciones con presencia nacional e internacional.
Dentro de los planes de expansión quieren incorporar en el equipo Operaciones un perfiles que colabore en el desarrollo de los clientes actuales, relación con los recursos de la compañía y relación con todos los departamentos de la organización.
Tareas
- Fomentar relaciones con clientes, proveedores, personal de apoyo y de seguridad.
- Introducir soluciones innovadoras que mejoren los servicios que se ofrecen al cliente sin afectar negativamente a la compañía.
- Establecer objetivos y metas para el personal de IT y supervisar los resultados.
- Trabajar estrechamente con proveedores externos de tecnología, software y servicios de seguridad.
- Dirigir un equipo de especialistas en IT, lo que incluye contratación, desarrollo, formación y la toma de medidas disciplinarias.
- Identificar la necesidad de efectuar actualizaciones, migraciones y ampliaciones.
**Requisitos**:
Competencias
**Habilidades y competencias necesarias para el puesto**:
- Capacidad de comunicación e influencia.
- Habilidades para negociación.
- Trabajo en equipo.
- Orientación a objetivos y resultados.
- Iniciativa.
- Capacidad de análisis y toma de decisiones.
- Idiomas. Nível de inglés: B2/C1
- Idiomas. Nível de portugués: Nativo
**Valoramos**:
- Conocimientos y experiência en proyectos de asistencia técnica.
- Formación Universitaria.
- Contar con red de contactos y/o cartera de clientes.
- Posibilidad de viajar
- Ofimática a nível avanzado.
Beneficios
- Incorporación en un grupo tecnológico estable, en proceso de crecimiento nacional e internacional.
- Participar en proyectos y servicios de continua evolución y actualidad.
- Un plan de incentivos en función del cumplimiento de objetivos.
- Posibilidades desarrollo y acceso a planes de formación.
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