Reservations Coordinator, West Europe
hace 7 días
Application Close Date: 6th November 2024At Intrepid Travel, we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.The world needs more Intrepid people:Do you want to go further with your career in tourism? Curious about how a global travel industry works?Join Intrepid Travel as a Reservations Coordinator, where we specialise in sustainable travel across all seven continents. In this role, you’ll gain invaluable insights into the efficient management of our reservation systems. You’ll liaise with operators and manage bookings for excited explorers coming on our West European trips, working closely with and reporting to the Reservations Manager.This position offers a dynamic opportunity to develop your skills in a global environment. If you’re ready to dive in and make a difference, we’d love to hear from youThis is a full-time, permanent role based in Valencia, Spain, with hybrid working, split between the office 2-3 days per week and working from home.Some of the experience you’ll bring with you may include:Knowledge of regional trip operations in FIT, tailor-made, MICE, and small group travel.Ideally experienced in the tourism industry, specifically in reservations or supplier management.Proficiency in travel-related systems and Microsoft Office Suite, particularly Excel.Fluency in English, written and spoken is a must-have along with Spanish. And ideally at least one other European language (e.g., Italian, or French) at B1/B2 level.A personal passion for travel and knowledge of the countries where we operate tours in West Europe.Strong organisational skills and exceptional attention to detail, with the ability to manage data processing and file management effectively.A flexible approach to working hours, including potential weekend shifts during peak season.If you’re motivated to learn, have excellent communication skills, and can thrive in a fast-paced environment, we encourage you to applyOur people reflect the diversity of our customers and the communities we visit:Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.Rewarding and developing our people is important to us; some of our work perks include:• Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year• A free Intrepid trip every year, plus generous discounts for families and close friends• 5 extra days of leave a year for use on Intrepid trips• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.• Access to e-learning platforms, professional development, and mentor programs• 20 hours of volunteer leave every year to use on causes most important to you• Employee Assistance Program, a 24/7 service that offers counselling for you and your familyWe are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words; they are the pillars of our success and every day it's our people and the work they do that bring them to life.At Intrepid, ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.
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