Technical Support Specialist

hace 4 semanas


España Holded Technologies, S.L A tiempo completo

Join the team. Make an impact.At Holded, we believe that daily admin should never stop a great idea from becoming a success. That's why we create intuitive software to empower anyone who dares to start their own business. Long story short: we want to make business simple.In order to create cutting-edge products that meet the needs of the sector, talent is essential. We are looking for passion, creativity, and commitment. In return, we offer the same.The RoleAs a Technical Support Specialist, you will be a key player in our Customer Success team. We are looking for someone that will become an expert on our integrations with other platforms such as: ecommerce, banks, email services, API or Zapier.In your day to day, you will:Resolve user questions educating them on resolutions promptly and professionally.Collect feedback from users and communicate it to the Product Education department or the Product owners.Investigate, report and track user bugs, keeping them informed and prioritizing them alongside the Tech team.Ensure end-user needs are met with a high quality of service provided.Train the team on new updates and best practices in your expertise area while creating walkthroughs documentation.About youPrevious experience providing support to ERP/SaaS users.You are not only native in Spanish but alsofluent in EnglishGood consulting/customer relationship skills, and customer service orientation.Strong technology background, comfortable with manual testing and working across various systems.Ability to analyze and understand complex issues, make technical decisions/recommendations and communicate solutions proactively.Excellent verbal and written communication skills and articulate concepts effectively to businesses at all levels.Ability to combine attention to detail whilst understanding the wider business and technology context.Self-starter, motivated, with aptitude and willingness to learn.What it's like to work with us:Permanent contractShort work-day on Fridays26 paid vacation daysFree catered lunch at the officeEnglish/Spanish classesReferral programContinuous Training: annual budget for training for each employeeFully equipped kitchen with snacks, drinks, and fresh fruitTop-notch work equipmentOffice in front of the sea with ping pong, pool table, PlayStation…Interesting projects and a great work environmentAn excellent opportunity to grow with the companyDiscounts on a Gym membershipAt Holded, we do things a bit differently. There’s no corporate nonsense and no old-fashioned hierarchy. Instead, we work in self-sufficient, autonomous teams. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.We didn’t start Holded to be another software company. We started Holded to be epic, and you will be part of it.
#J-18808-Ljbffr



  • España Getronics A tiempo completo

    Nature of tasksService desk agent, incident agent and analyst, problem agent and analystIncident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rateFirst and second-line support: remote and on-site supportRecording & tracking incident and request informationRecording & tracking Problem...


  • España Tasq Staffing Solutions A tiempo completo

    We are Looking for a Technical Support Specialist L1 or L2. Location: Shaw Blvd. Mandaluyong Work Set-up: onsite/Shifting. Job Description: Provide first class customer service/support via telephone, email, chat, and any future channel Conduct preliminary investigation: replicate, validate, and troubleshoot issues/tickets raised by customers Triage inbound...


  • España Hitachi Vantara Corporation A tiempo completo

    Description The OpportunityHitachi Energy, High Voltage Products is the globally recognized specialist for power transmission and distribution.It is implementing Digital solutions to improve efficiency and quality. These are cloud-based solutions that will be used by all manufacturing units within the business unit.As part of the Application Management...


  • España Wibit Consulting & Services A tiempo completo

    We are collaborating to find a Chinese-speaking Technical Support Specialist to join our dynamic team in Madrid, Spain In this role, you will provide top-tier technical assistance to clients, focusing on security systems—experience in this field is a must. You'll communicate with clients to identify project needs, offer tailored solutions, and resolve...


  • España Technical Concept GmbH A tiempo completo

    Who we areWe’re Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our...


  • España Cataloxy A tiempo completo

    Publicada: 04.12.2024. Actual hasta: 20.12.2024Un poco sobre la empresa Bosch GroupCreamos soluciones para la conectividad.Ofertas de empleo: Dutch, EBike Technical Support SpecialistBosch GroupID: 205149 5Dutch, EBike Technical Support Specialist, BarcelonaSalario: a convenirÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo:...


  • España Nova Biomedical A tiempo completo

    Field Support SpecialistReporting RelationshipsReports directly to the national Sales Manager.Strong working relationship with Nova’s European Technical Support department.Strong working relationship with the local Product Applications Specialist, Sales Team and administrative functions.Job Summary and/or Key ObjectivesPlans, schedules and delivers...


  • España LeadDesk A tiempo completo

    Do you share our passion for exceptional customer support? Nice to meet you! I’m Laura, Recruiter at LeadDesk. Together with Juan, our Country Manager, Spain, we’re strengthening our Agile Support team. That’s where you come in—we’re excited to welcome a new bilingual Technical Support Specialist to join our team in Madrid. This is a special...

  • Field Support Specialist

    hace 2 semanas


    España Nova Biomedical A tiempo completo

    Reporting RelationshipsReports directly to the national Sales Manager.Strong working relationship with Nova’s European Technical Support department.Strong working relationship with the local Product Applications Specialist, Sales Team and administrative functions.Job Summary And/or Key ObjectivesPlans, schedules and delivers emergency and proactive onsite...


  • España NOVA Biomedical GmbH A tiempo completo

    Nova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans and individuals with disabilities.Reports directly to the national Sales Manager.Strong working relationship with Nova’s European Technical Support department.Strong working relationship with the local Product...


  • España Technical Concept GmbH A tiempo completo

    Reference: WESPYou need an EU passport to applyWe offer Performance bonuses Paid training and education Relocation package (flight ticket and one month accommodation) Discount on gym membership Potentially Spanish lessons Development opportunities (get promoted within the company) Public health insurance Social activities: strolling around the city, hiking,...


  • España NOVA Biomedical GmbH A tiempo completo

    Career Opportunities with Nova Biomedical CorporationNova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans, and individuals with disabilities.Job Summary and/or Key ObjectivesPlans, schedules, and delivers emergency and proactive onsite and remote support on all Nova product...


  • España Cataloxy A tiempo completo

    Publicada: 03.12.2024. Actual hasta: 16.12.2024Un poco sobre la empresa Bosch GroupCreamos soluciones para la conectividad.Ofertas de empleo French/Français, EBike Technical Support SpecialistBosch GroupFrench/Français, EBike Technical Support Specialist, BarcelonaSalario: a convenirÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo:...


  • España ThermoFisher Scientific A tiempo completo

    ThermoFisher Scientific Technical Support Specialist III in Alcobendas, SpainWork Schedule: Standard (Mon-Fri)Environmental Conditions: OfficeJob Description:Job Title: Technical Service Engineer NGSPosition Location: Inchinnan (UK) or Madrid (Spain)Position Summary:Thermo Fisher Scientific Inc. is seeking a highly skilled and motivated Technical Service...


  • España Katun EAME A tiempo completo

    Customer Technical Support (CTS) Product Specialist SpainAre you passionate about providing exceptional technical support and empowering sales teams to achieve their goals? We have a fantastic opportunity for a Product Specialist and Customer Support Technician (CTS) for Katun Arivia Office Multifunction Equipment to join our dynamic team at Katun EAME!Job...


  • España Innovatia Inc. A tiempo completo

    Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...


  • España ARES CONSULTORES A tiempo completo

    DescriptionThe OpportunityHitachi Energy, High Voltage Products is the globally recognized specialist for power transmission and distribution. It is implementing Digital solutions to improve efficiency and quality. These are cloud-based solutions that will be used by all manufacturing units within the business unit.As part of the Application Management...

  • Support Specialist

    hace 4 semanas


    España Clinisys A tiempo completo

    Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34...


  • España Katun EAME A tiempo completo

    Job descriptionAre you passionate about providing exceptional technical support and empowering sales teams to achieve their goals? We have a fantastic opportunity for a Product Specialist and Customer Support Technician (CTS) for Katun Arivia Office Multifunction Equipment to join our dynamic team at Katun EAME!Job Summary:Responsible for providing...

  • Technical Specialist

    hace 2 meses


    España Tcr International A tiempo completo

    We are looking for a dedicated and experienced Technical Specialist to join our Ground Support Equipment (GSE) team. The ideal candidate will be responsible for the maintenance, repair, and optimization of our GSE fleet, ensuring it operates at peak performance to support the aviation industry's needs.Key Responsibilities:GSE Maintenance: Perform routine...