Front Office Agent
hace 1 mes
SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinaryJob DescriptionWhat you’ll doDeal with the arrival and departure processes for all guests, ensuring the accuracy of data in all systems.Greet and assist guests in a warm, courteous, and professional manner.Handle cash and credit transactions, ensuring the accuracy of guest billing.Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction.Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions.Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services.Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.Ensure all guests are quoted the correct rate as per the selling strategy and website.Ensure all telephone calls are answered as quickly and efficiently as possible.Report any issues to the correct department and check to ensure the work has been completed.Ensure that the reception and public areas are clean, tidy and presentable at all times.QualificationsWhat we are looking for...Minimum of 2 years of Front Office experience, preferably in an upscale or lifestyle brand hotel.Previous experience with pre-opening of a hotel is a big plus.Someone who understands, celebrates and embraces the SLS brand values.Ability to multitask and work in a fast-paced environment.Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality.Excellent verbal and written communication skills. Fluent in Spanish and English.You make people feel good - your team, guests, and colleagues alike. You make a positive impact.You learn quickly and adapt to SLS’s unique culture.You are humble and open to ideas. We leave our ego at the door and help get things done.You’re up for doing things differently and trying (almost) everything once.You want to be part of a team that works hard, supports each other and has fun along the way.Additional InformationWhat's in it for you...The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.The chance to challenge the norm and work in an environment that is both creative and rewarding.Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.A competitive package and plenty of opportunity for development.Excellent discounts across the entire Ennismore family of brands.SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint-venture with Accor, formed in 2021.
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Front Office Agent
hace 1 mes
España Accor Hotels A tiempo completoCompany DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for...
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Front Office Agent
hace 1 mes
España Hosco A tiempo completoAbout the job.Company Description. SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a...
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Front Office Agent
hace 4 días
España AccorHotel A tiempo completoCompany DescriptionFairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.Guests at Fairmont La Hacienda will indulge in a luxury resort...
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España Precise Resort Tenerife A tiempo completoOur beautiful Precise Resort in Tenerife is looking for a German speaking Front Office Agent!Are you a communicative and service-oriented professional who enjoys giving guests a warm welcome? Do you love working in a dynamic environment and playing a key role in shaping the first impression of a hotel? Then you've come to the right place!We are now looking...
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Supervisor/a Front Office
hace 2 semanas
España Hilton Barcelona A tiempo completo¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a **Front Office Supervisor** para formar parte del equipo de Front Office. El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con...
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Front Office Supervisor
hace 1 mes
España Hosco A tiempo completoReportando al Front Office Manager y/o al Assistant Front Office Manager, será responsable de ayudar a la dirección del Front Office a gestionar un Front Office altamente competente y productivo del hotel.MISIÓN DEL PUESTO:Dirigir las operaciones diarias de la recepción.Llevar a cabo un control exhaustivo de los créditos y garantías de pago con el fin...
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Agente Back y Front Office Energía
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España Adecco (Spain) A tiempo completo¿Te encuentras en búsqueda de un nuevo proyecto profesional? Desde el grupo Adecco, estamos seleccionando para un/a importante consultor/a tecnológica.Funciones:Actividades de back-office y front office con conocimiento de los procesos comerciales de gas y electricidad, entornos Salesforce y Genesis.RequisitosExperiencia de al menos 1 año.¿Qué...
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Front Office Manager
hace 1 mes
España Hotel Mandarine Regency A tiempo completoWe are looking for aFront Office Manager to join our pre-opening team at Mandarin Oriental Punta Negra, Mallorca, set to open in Spring 2025.Surrounded by natural beauty, the Mandarin Oriental Punta Negra, Mallorca spreads over 3 hectares of landscaped cliff tops and gardens cascading down to the sea, where it offers unique access to two coves surrounded by...
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Front Office Receptionist
hace 3 semanas
España Daily Dot Art A tiempo completoAbout UsWelcome to Daily Dot Art, your premier destination for creative and innovative digital graphic design solutions. We have quickly established ourselves as a leading force in the industry, delivering exceptional designs that captivate audiences and elevate brands.Job Description:The Front Office Receptionist will play a vital role in creating a...
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Assistant Front Office Manager
hace 2 semanas
España Accor Hotels A tiempo completoCompany DescriptionA 292-room Resort, spanning over 3.5 hectares of manicured gardens with significant food & beverage operations, two pools and extensive conference facilities, Mercure Gold Coast Resort is an oasis located amongst expansive gardens on the Gold Coast with a team of 150 employees and growing.The property’s leadership team aspires to...
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Front Office Agent
hace 3 semanas
España Melia Hotels International A tiempo completo**_“El mundo es tuyo con Meliá”_** Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia. **Porque pertenecer a la gran familia Meliá es ser...
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Front Office Manager
hace 2 semanas
España Melia Hotels International A tiempo completo**_“El mundo es tuyo con Meliá”_** Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia. **Porque pertenecer a la gran familia Meliá es ser...
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Front Office Trainee
hace 2 semanas
España buscojobs España A tiempo completoWOULD YOU LIKE TO BE PART OF A FAST – GROWING ORGANISATION?JOIN US AS FRONT OFFICE TRAINEE AT LABTWENTYTWO.ABOUT ODYSSEYWe are Odyssey Hotel Group, Europe’s most ambitious hotel operator and the team behind many famous global hospitality names. We partner with Marriott, IHG, and Accor to develop exceptional properties across various brands, from Holiday...
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Front Desk Agent
hace 4 días
España Accor Hotels A tiempo completoCompany DescriptionJoin us at Accor, where life pulses with passion!As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common...
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Front Office Agent
hace 1 mes
España Melia Hotels International A tiempo completo**_“El mundo es tuyo con Meliá”_** Descubre un camino sin fronteras en Meliá, donde las posibilidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en diversos países y a ser parte de nuestra extensa familia global **Descrube algunos de los beneficios que te ofrecemos**: - **My MeliáRewards**:...
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Front Office Trainee
hace 4 días
España Camiral Golf & Wellness A tiempo completoa.Scope of the positionThe student will join an international Front Office team in which they will be trained in Opera, Concept (golf and Spa reservation), LHW’s standards and 5 star hotel customer service. They will be working along with other Receptionist in order to reinforce their communication skills, customer service abilities, invoice issuing,...
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Administrativo/A Front Office
hace 2 semanas
España buscojobs España A tiempo completoImportante empresa de la comarca de PAMPLONA precisa incorporar a UN/A ADMINISTRATIVO FRONT OFFICE en sus instalaciones.Las funciones de este puesto son:Seguimiento de la actividad logística de los diferentes proyectos del cliente.Gestión de operaciones logísticas del transporte internacional.Canalización y resolución de incidencias del sistema.Soporte...
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Duty Manager
hace 6 meses
España Marriott International, Inc A tiempo completo**Job Number** 24017986 **Job Category** Rooms & Guest Services Operations **Location** W Ibiza, Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, Baleares, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **ABOUT THE PROPERTY** The W Ibiza is located in Santa Eulalia, which...
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Front Office con Inglés
hace 4 semanas
España Hays A tiempo completoEmpresa ubicada en Valencia fabricante y distribuidor profesional de válvulas, necesita incorporar un/a Front Office con inglés. Las principales funciones de la persona seleccionada serán las siguientes: Evaluación de necesidades técnicas de los clientes, elaboración de Cotizaciones de productos, gestionar los proyectos asignados, dar respuesta a las...
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Front Office Manager
hace 3 semanas
España Mur&Partners SLU A tiempo completoDesde Mur&Partners ofrecemos posición como Front Office Manager para un Camping ubicado en Santa Cristina d'Aro, perteneciente a un Grupo Hotelero familiar. MISIÓN Reportando directamente a la Dirección del Camping, la misión de la posición será supervisar y coordinar el equipo de recepción, garantizando una excelente atención al cliente y una...
