Front Office Agent
hace 2 meses
Company DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinaryJob DescriptionWhat you’ll doWe are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction.Deal with the arrival and departure processes for all guests, ensuring the accuracy of data in all systems.Greet and assist guests in a warm, courteous, and professional manner.Handle cash and credit transactions, ensuring the accuracy of guest billing.Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction.Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions.Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services.Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Ensure all guests are quoted the correct rate as per the selling strategy and website.Ensure all telephone calls are answered as quickly and efficiently as possible.Report any issues to the correct department and check to ensure the work has been completed.Ensure that the reception and public areas are clean, tidy and presentable at all times.QualificationsWhat we are looking for...Minimum of 2 years of Front Office experience, preferably in an upscale or lifestyle brand hotel.Previous experience with pre-opening of a hotel is a big plus.Someone who understands, celebrates and embraces the SLS brand values.Ability to multitask and work in a fast-paced environment.Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality.Excellent verbal and written communication skills. Fluent in Spanish and English.You make people feel good - your team, guests, and colleagues alike. You make a positive impact.You learn quickly and adapt to SLS’s unique culture.You are humble and open to ideas. We leave our ego at the door and help get things done.You’re up for doing things differently and trying (almost) everything once.You want to be part of a team that works hard, supports each other and has fun along the way.Additional InformationWhat's in it for you...The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.The chance to challenge the norm and work in an environment that is both creative and rewarding.Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.A competitive package and plenty of opportunity for development.Excellent discounts across the entire Ennismore family of brands.SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.
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Front Office
hace 3 semanas
España ENGEL & VÖLKERS A tiempo completoEn Engel & Völkers Barcelona estamos buscando un/a Front Office (técnico administrativo) para las oficinas centrales del Metropolitan Market Center. Nuestro objetivo es ofrecer un entorno enriquecedor y profesionalizado a la red comercial Engel & Völkers. **Tu dia a día**: - Recepción de llamadas (Catalán/ Inglés/ Castellano). - Atención al...
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Front Office Agent
hace 2 meses
España Hosco A tiempo completoAbout the job.Company Description. SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a...
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Front Office Agent
hace 1 mes
España AccorHotel A tiempo completoCompany DescriptionFairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.Guests at Fairmont La Hacienda will indulge in a luxury resort...
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Front Office Agent
hace 2 semanas
España Accor A tiempo completoGet AI-powered advice on this job and more exclusive features.Company DescriptionFairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain. Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views. Guests...
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Front Office Agent
hace 1 semana
España Kimpton Aysla Mallorca A tiempo completoWhat’s the Job? As a Front Office Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Reports to the Front Office Manager. Your day-to-day - Be the warm...
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Front Office Agent
hace 1 semana
España Jumeirah Mallorca A tiempo completoAbout Jumeirah & the Hotel:For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different brand promise.Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and...
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Yu171 - Front Office Agent
hace 2 días
España buscojobs España A tiempo completoCompany DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum.Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the...
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Front Office Agent
hace 2 días
España buscojobs España A tiempo completoDescriptionCompany DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish...
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Front Office Services Agent
hace 2 días
España Accor Hotels A tiempo completoCompany DescriptionWinner of the Australian Hotels Association SA 2023 Deluxe Hotel Accommodation and 2022 Restaurant Accommodation Division Awards, positioned in the heart of Adelaide, just footsteps from the River Torrens and Light Square, the Sofitel Adelaide is surrounded by the city’s historic treasures and contemporary icon, linking Adelaide’s...
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España ARES CONSULTORES A tiempo completoWhat’s the Job? As a Front Office Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Reports to the Front Office Manager.Your day-to-day:Be the warm welcome...
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7pines Resort Ibiza
hace 2 semanas
España 7Pines Resort Ibiza A tiempo completo**Buscamos**: El trabajo de **Front Office Agent **se ejecuta satisfactoriamente cuando: - Se realizan de acuerdo a los estándares del hotel las tareas realacionadas con la recepción de clientes. - Se promocionan los servicios extra del hotel. - El cierre del turno se realiza correctamente. - Se siguen las políticas y procedimientos establecidos. - Se...
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Front Office Agent | Jjs-22
hace 2 días
España buscojobs España A tiempo completoCompany DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence, and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for...
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Front Office Supervisor
hace 3 semanas
España Cataloxy A tiempo completoPublicada: 20.12.2024. Actual hasta: 03.01.2025Ofertas de empleo Front Office SupervisorEmpresa: FAIRMONTUbicación: CádizSalario: a convenirDescripción de la ofertaThe Front Office Supervisor’s role is to oversee the entire front office operations during their shifts and lead the teams towards the attainment of the highest standards of service and...
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Front Office Agent
hace 2 días
España buscojobs España A tiempo completoFront Office Agent - Customer Service (Africa) | EGD292BarcelonaEUR 10.000 - 30.000At GBfoods, we offer culinary solutions in several countries of Europe and Africa with prestigious leading local brands, including Jumbo, Gallina Blanca, Erasco, Gino, Liebig, Star, Bama, D&L, Grand'Italia and Blå Band, among others. Our Purpose “Celebrating local...
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Supervisor/a Front Office
hace 1 mes
España Hilton Barcelona A tiempo completo¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a **Front Office Supervisor** para formar parte del equipo de Front Office. El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con...
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Front Office Supervisor
hace 2 meses
España Hosco A tiempo completoReportando al Front Office Manager y/o al Assistant Front Office Manager, será responsable de ayudar a la dirección del Front Office a gestionar un Front Office altamente competente y productivo del hotel.MISIÓN DEL PUESTO:Dirigir las operaciones diarias de la recepción.Llevar a cabo un control exhaustivo de los créditos y garantías de pago con el fin...
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Front Office
hace 7 días
España ArcelorMittal A tiempo completo**_AMDS Processing _**es el negocio de ArcelorMittal Dowstream Solutions en España que procesa productos planos al carbono en función de las necesidades de sus clientes. Dispone de plantas en Navarra (Legasa) y Álava (Salvatierra-Agurain). Los principales segmentos a los que se dirige son la automoción, distribución, construcción, electrodomésticos,...
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[Oq-005] - Front Office Agent
hace 7 días
España buscojobs España A tiempo completoCompany DescriptionFairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.Guests at Fairmont La Hacienda will indulge in a luxury resort...
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Front Office
hace 2 semanas
España Engel & Völkers España A tiempo completo**Descripción**: En Engel & Völkers Barcelona estamos buscando un/a Front Office (técnico administrativo) para las oficinas centrales del Metropolitan Market Center. Nuestro objetivo es ofrecer un entorno enriquecedor y profesionalizado a la red comercial Engel & Völkers. Tu dia a día: - Recepción de llamadas (Catalán/ Inglés/ Castellano). -...
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Front Office con Francés Bilingüe
hace 2 semanas
España Page Personnel España A tiempo completoFront Office con francés bilingüe se encargara de: - Atención y gestión del cliente internacional. - Gestión de pedidos durante todo el proceso. - Recepción y control de las condiciones comerciales. Empresa dedicada a la Industria, ubicada en Vallés Occidental|Customer Service / Comercial Front Office con francés bilingüe se requiere de: - Tres...
