Brand Managing Director

hace 1 semana

España Geely Auto International A tiempo completo

Key Responsibilities Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados. Strategic Planning & Execution Develop and implement a national after-sales service strategy aligned with Zeekr's global standards and local business objectives. Define annual and long-term goals, including parts sales revenue, technical support efficiency, training effectiveness, and customer satisfaction metrics. Parts Operations Management Oversee end-to-end parts operations, including supply chain planning, procurement, inventory management, warehousing, and distribution. Optimize inventory availability and turnover through data-driven demand forecasting and supplier performance management. Drive initiatives to increase parts penetration rates and merchandise sales. Technical Support & Training Organize and manage the technical team to provide technical support and solutions. Develop and implement training programs to ensure service personnel have the necessary technical and operational capabilities. Maintain close communication with the headquarters technical department to ensure the timely transmission and application of technical information. Customer Service & Management Establish and maintain an efficient customer service system to ensure customer satisfaction and loyalty. Oversee the customer complaint handling process to ensure timely and effective resolution of customer issues. Regularly collect customer feedback and drive continuous improvement in service quality. Network Management & Development Collaborate with the Channel Department on planning and development of the after-sales network, including the layout, construction, and management of service outlets. Build and maintain strong cooperative relationships with dealers and service providers to ensure the efficient operation of the service network. Monitor and evaluate the performance of service networks, promoting continuous improvement. Dealer Management & Performance Evaluation Conduct regular performance reviews with dealers. Identify improvement opportunities and develop action plans to enhance dealer operational maturity. Cross-Departmental Collaboration & Brand Experience Collaborate with suppliers, logistics partners, and internal teams (sales, marketing, channel, digital, finance) to ensure a consistent brand experience. Integrate innovative mobile and digital solutions into the customer experience. Compliance & Risk Management ~ Ensure all after-sales operations comply with local regulatory requirements and brand global standards. Financial Management & Budget Control ~ Lead budget preparation, forecasting, and P&L management for the after-sales department. Qualifications & requirements: ~10+ years of experience in automotive aftersales, with at least 5 years in a senior leadership role (OEM preferred). ~ Proven track record of managing multisite parts, technical, and training functions within a fast-growing automotive brand. ~ Deep understanding of supply chain management, technical service operations, and dealership training frameworks. ~ Expertise in ERP, DMS, and aftersales performance analytics platforms. ~ Exceptional leadership skills with the ability to inspire, mentor, and develop high-performing teams. ~ Superior communication, negotiation, and stakeholder management abilities. xohynlm ~ Strategic thinker with strong problem-solving skills and a customer-centric mindset.

  • Managing Director, Spain

    hace 2 semanas

    españa Everfield UK Limited A tiempo completo

    Location : Spain Type: Full-time | Hybrid-flexible | Based near one of our portfolio company locations Note : This is an ongoing opportunity for future Managing Directors across the Everfield ecosystem. As we continue to grow our portfolio, we are proactively engaging with candidates who have the leadership experience and operational expertise to step into...

  • Marketing & Communications Director

    hace 23 horas

    españa Clicktalent A tiempo completo

    We are looking for a strategic and creative leader to join an international premium fashion brand as Marketing & Communications Director , overseeing global brand strategy and execution. Key Responsibilities Lead the global Marketing & Communications strategy across all channels. Manage and inspire teams in brand, content, PR, and media. Collaborate...

  • Brand Activation Manager

    hace 23 horas

    españa Revolut A tiempo completo

    Overview Join to apply for the Brand Activation Manager role at Revolut . About Revolut: People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+...

  • Head of Creative Performance

    hace 23 horas

    españa Maneuver Marketing A tiempo completo

    A wellness marketing firm in Spain is seeking an Executive Creative Director to lead creative strategy and visual storytelling for their expanding health and wellness brand. This role involves managing creative teams, optimizing processes, and ensuring compliance across advertising channels. The ideal candidate will have over 8 years of experience in...

  • Quality Director

    hace 1 semana

    España NonStop Consulting A tiempo completo

    **Quality Director** We are seeking an experienced Quality Director to join a leading pharmaceutical company based in Navarra. This is a strategic leadership role for professionals passionate about quality excellence and compliance in the pharma industry. - Pharma Industry - Permanent Contract **Key Responsibilities** - Ensure all products, processes, and...

  • Procurement Director

    hace 4 días

    España Prime Data Centers A tiempo completo

    **Reports To**: VP, Project Delivery **Location**: Hybrid, EU Region **Summary**: The Procurement Director will play a critical role in managing the procurement process for Prime’s centre projects. Working closely with the Commercial Director and OFCI Lead to develop procurement strategies and ensure the timely, cost-effective acquisition of capital plant...

  • Director, Retail

    hace 4 días

    españa CHEP A tiempo completo

    A global logistics firm is seeking a Director of Retail and Assets Management. This role requires building senior-level partnerships with major retailers and leading a high-performing team. The ideal candidate should have over 10 years of experience in senior commercial roles, strong skills in customer relationship management, and a proven track record in...

  • GEELY Auto Brand-Head of aftersales

    hace 1 semana

    España Geely Auto International A tiempo completo

    Key ResponsibilitiesSolicitar este puesto es sencillo. Desplácese hacia abajo y haga clic en "Solicitar" para ser considerado para esta posición. Strategic Planning & Execution Develop and implement a national after-sales service strategy aligned with Zeekr's global standards and local business objectives. Define annual and long-term goals, including parts...

  • Director of Performance Creative

    hace 1 semana

    españa Maneuver Marketing A tiempo completo

    A health-focused marketing firm in Spain is seeking a Head of Performance Creative. This role will oversee the full spectrum of creative strategy, manage a talented team, and drive innovative campaigns for a market-leading DTC health brand. The ideal candidate should have over 8 years of experience in creative direction, with a strong background in launching...

  • Director, Clinical Operations

    hace 3 días

    españa Veeda Lifesciences A tiempo completo

    A leading clinical research organization is seeking a Director of Clinical Operations based in Spain for its hematology and oncology Clinical Trials program. The successful candidate will oversee operational excellence, manage key client accounts, and ensure quality assurance in clinical research. Ideal candidates will have 12 to 15 years of experience,...