Customer Success Operations Associate
hace 1 día
About BizAway Here at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus onsustainability , on a daily basis we support companies enabling them to improve their travelmanagement through our constantly evolving services and solutions, always characterized by ourtech attitude and smart and innovative processes. We know that success comes from People and deserves to be recognized.Proactivity andReliability, Kindful collaboration and communication are the core values of our Solution Culture.If you like challenges and would love to be part of one of the fastest growing B2B scale-up thenBizAway is the company you have been looking for. We are looking forWe are looking for a driven and enthusiastic Customer Success Operations Associate - Internship (m/w/d), who desires to contribute to the growth and success of our Customer Success Team.This is a position for someone who is detail-oriented, process-driven and analytical. You will play a key role in supporting both the Implementation Specialists and the Customer Success team by executing platform maintenance tasks, performing data hygiene activities and coordinating internal operations related to ticket and report management.This role is crucial in ensuring smooth technical onboarding for new clients, ongoing platform support for existing ones, and efficient internal workflow within the team.Your role in BizAway● Execute platform setup and operational tasks on the BizAway (e.g., user imports, group updates).● Support Implementation Specialists with technical onboarding activities.● Assist the Customer Success team with operational and technical tasks.● Perform data maintenance activities to ensure excellent data quality in CRM and customer reports.● Extract and organize data to support internal reporting and product-related analysis.● Manage and triage internal support tickets to ensure timely resolution and proper assignment.Your basic qualifications● Excellent oral and written English communication skills are required. Other languages are a plus.● Basic Excel/or Google Sheets knowledge (e.g., filtering, pivot tables, basic formulas).● Strong organizational skills and ability to structure, clean, and manage data efficiently.● Hunger: You are not afraid of challenges, and you are eager to raise the bar every day.● Proactivity: You actively propose value-creating solutions and are not afraid of mistakes.● Flexibility: You are comfortable working in a fast-changing environment with few certainties. Nice to Haves:● Familiarity with CRM and ticketing systems (e.g., Salesforce, Zendesk) .● Previous experience or interest in SAAS Sales/Business Travel/Start-ups.Our offerA seat on a scale-up with skyrocketing growthAttractive compensation, including equity in the companyDevelopment of your entrepreneurial spirit, having the chance to implement real impactbusiness decisionsMulticultural and international teamCollaborative and smart environment to work and learnFree coffee to kick-start your day and free beers to celebrate togetherHybrid working (3 days in the office, 2 days smart working), flexible working policy, and great offices in EuropeBizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.
-
Customer Success Operations Associate
hace 1 día
Barcelona, España BizAway S.r.l. (ES) A tiempo completoAbout BizAwayHere at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus on sustainability , on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude...
-
Customer Success Operations Associate
hace 1 día
Barcelona, España BizAway A tiempo completo**About BizAway** Here at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech...
-
Customer Success Operations Associate
hace 1 semana
Barcelona, España BizAway A tiempo completoWe are looking for a driven and enthusiastic Customer Success Operations Associate - Internship (m/w/d), who desires to contribute to the growth and success of our Customer Success Team.This is a position for someone who is detail-oriented, process-driven and analytical. You will play a key role in supporting both the Implementation Specialists and the...
-
Customer Success Operations Associate
hace 1 semana
Barcelona, Barcelona, España BizAway A tiempo completoAbout BizAway Here at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus onsustainability , on a daily basis we support companies enabling them to improve their travelmanagement through our constantly evolving services and solutions, always characterized by ourtech...
-
Customer Success Operations Associate
hace 2 semanas
Barcelona, Barcelona, España BizAway A tiempo completoAbout BizAwayHere at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus onsustainability , on a daily basis we support companies enabling them to improve their travelmanagement through our constantly evolving services and solutions, always characterized by ourtech attitude...
-
Customer Success Operations Associate
hace 1 semana
Barcelona, Barcelona, España BizAway Srl A tiempo completoAbout BizAway Here at BizAway, we Deliver the Future of Travel.We are a solid international company with strong ambitions and great expertise. With a focus onsustainability , on a daily basis we support companies enabling them to improve their travelmanagement through our constantly evolving services and solutions, always characterized by ourtech attitude...
-
Customer Success Operations Associate
hace 6 días
Barcelona, Barcelona, España BizAway A tiempo completoAbout BizAway Here at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus onsustainability , on a daily basis we support companies enabling them to improve their travelmanagement through our constantly evolving services and solutions, always characterized by ourtech...
-
Revenue Operations Associate
hace 3 días
Barcelona, España Hudl A tiempo completoBuilding a team starts with valuing the team. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. And you'll be part of a culture where everyone feels supported. We also value sports. Not just because of the...
-
Barcelona, España BizAway S.r.l. (ES) A tiempo completoA fast-growing travel management company in Barcelona is seeking a Customer Success Operations Associate to help enhance customer success through operational support. Responsibilities include executing platform setup tasks, supporting technical onboarding, maintaining data quality, and managing support tickets. Ideal candidates should possess excellent...
-
Customer Success Associate
hace 3 semanas
Barcelona, España RateNow A tiempo completoCustomer Success Associate (Logistics) En RateNow trabajamos con dispositivos físicos que permiten medir la satisfacción de usuarios, pacientes y clientes en tiempo real. Buscamos a una persona para unirse al equipo de Customer Success y encargarse de que nuestro parque de dispositivos funcione siempre correctamente, además de preparar el material para...
