Customer Success Operations Associate
hace 6 días
We are looking for a driven and enthusiastic Customer Success Operations Associate - Internship (m/w/d), who desires to contribute to the growth and success of our Customer Success Team.This is a position for someone who is detail-oriented, process-driven and analytical. You will play a key role in supporting both the Implementation Specialists and the Customer Success team by executing platform maintenance tasks, performing data hygiene activities and coordinating internal operations related to ticket and report management.This role is crucial in ensuring smooth technical onboarding for new clients, ongoing platform support for existing ones, and efficient internal workflow within the team.Your role in BizAway ● Execute platform setup and operational tasks on the BizAway (e.g., user imports, group updates).● Support Implementation Specialists with technical onboarding activities.● Assist the Customer Success team with operational and technical tasks.● Perform data maintenance activities to ensure excellent data quality in CRM and customer reports.● Extract and organize data to support internal reporting and product-related analysis.● Manage and triage internal support tickets to ensure timely resolution and proper assignment.Your basic qualifications ● Excellent oral and written English communication skills are required. Other languages are a plus.● Basic Excel/or Google Sheets knowledge (e.g., filtering, pivot tables, basic formulas).● Strong organizational skills and ability to structure, clean, and manage data efficiently.● Hunger: You are not afraid of challenges, and you are eager to raise the bar every day.● Proactivity: You actively propose value-creating solutions and are not afraid of mistakes.● Flexibility: You are comfortable working in a fast-changing environment with few certainties. Nice to Haves: ● Familiarity with CRM and ticketing systems (e.g., Salesforce, Zendesk) .● Previous experience or interest in SAAS Sales/Business Travel/Start-ups.Our offer A seat on a scale-up with skyrocketing growthAttractive compensation, including equity in the companyDevelopment of your entrepreneurial spirit, having the chance to implement real impactbusiness decisionsMulticultural and international teamCollaborative and smart environment to work and learnFree coffee to kick-start your day and free beers to celebrate togetherHybrid working (3 days in the office, 2 days smart working), flexible working policy, and great offices in EuropeBizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.
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Customer Success
hace 2 semanas
Barcelona, España Customer Success Unit A tiempo completoPosition overview As Account Manager you will be directly responsible for assisting our Retail Clients by using your consulting skills, retail business knowledge and software solution expertise to effectively operate the Openbravo Cloud-based POS and Retail Management solutions into the client’s business. The position is based in Pamplona or Barcelona...
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Customer Success Operations Associate
hace 1 semana
Barcelona, Barcelona, España BizAway A tiempo completoAbout BizAwayHere at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus onsustainability , on a daily basis we support companies enabling them to improve their travelmanagement through our constantly evolving services and solutions, always characterized by ourtech attitude...
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Customer Success Operations Associate
hace 7 días
Barcelona, Barcelona, España BizAway A tiempo completoAbout BizAwayHere at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus onsustainability , on a daily basis we support companies enabling them to improve their travelmanagement through our constantly evolving services and solutions, always characterized by ourtech attitude...
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Customer Success Operations Associate
hace 5 días
Barcelona, Barcelona, España BizAway Srl A tiempo completoAbout BizAway Here at BizAway, we Deliver the Future of Travel.We are a solid international company with strong ambitions and great expertise. With a focus onsustainability , on a daily basis we support companies enabling them to improve their travelmanagement through our constantly evolving services and solutions, always characterized by ourtech attitude...
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Customer Success Operations Associate
hace 4 días
Barcelona, Barcelona, España BizAway A tiempo completoAbout BizAway Here at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus onsustainability , on a daily basis we support companies enabling them to improve their travelmanagement through our constantly evolving services and solutions, always characterized by ourtech...
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Digital Customer Success Associate
hace 2 semanas
Barcelona, España Phrase A tiempo completo**Digital Customer Success Associate** At Phrase, we help open the door to global business by providing the world's most comprehensive localization platform. We're transforming language technology with our AI platform to give people the content they need, in the language they speak.Whether it's for digital products like an app or website, marketing comms,...
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German Customer Operations Associate
hace 2 semanas
Barcelona, Barcelona, España CBT A tiempo completoJob Title: German Customer Operations AssociateLocation: Barcelona, Spain – Onsite or Hybrid (if applicable)Department: Customer Operations / Customer ExperienceEmployment Type: Full-TimeAbout the Role:We are looking for a detail-oriented and customer-focused German-speaking Customer Operations Associate to join our team in Barcelona. In this role, you...
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Senior Customer Success Operations Lead
hace 7 días
Barcelona, España SAP A tiempo completo**We help the world run better** At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your...
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Customer Success
hace 2 días
Barcelona, España Mitte A tiempo completoJob Description: Customer Success & Growth Associate (Hybrid Role)About Us Mitte is theOperating System for the parking industry. Today, parking operators manage their portfolios using disconnected systems: legacy gate arms, new cameras, enforcement apps, and various revenue channels. None of them talk to each other. We are the "Universal Remote" that...
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Customer Success Architect
hace 2 semanas
Barcelona, España Autodesk A tiempo completoA leading software company is seeking an Associate for the Scaled Customer Success team. Candidates should have professional proficiency in Dutch and experience in the Architecture and Construction industry. Excellent communication skills and the ability to work collaboratively across departments are essential. This is a full-time position located in...
