Real-Time Analyst: Optimize Call Staffing in Barcelona

hace 1 semana


Barcelona, España Cross Border Talents A tiempo completo

A leading global call center solutions provider is seeking a Real-Time Analyst to enhance call center performance in Barcelona. You'll monitor real-time operations, adjust staffing schedules based on demand, and analyze performance metrics to support workforce management. Ideal candidates will have at least 2 years of experience in a call center, expertise in scheduling and service level analysis, and fluency in English. The role offers competitive health benefits and a vibrant team environment.#J-18808-Ljbffr



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