Italian Customer Success Manager
hace 11 horas
Hey there Looking for your next big challenge? About the Role Hello We're seeking an Italian Customer Success Manager (CSM) to join our international team. This is a mid-level role where you will be the strategic, high-touch point of reference for our key Enterprise and Mid-Market accounts in the Italian Retail and Grocery sectors. Your mission is to move beyond mere retention and act as a true strategic partner, ensuring our clients maximize the value derived from our loyalty and data platform, driving their long-term success. About Us At Loyal Guru, we help enterprise retailers, grocers, and financial institutions unlock the power of customer loyalty. Our SaaS platform empowers brands to increase repeat purchase revenue, reduce churn, and deliver personalized experiences that drive long-term growth. We are in a strong scale-up phase, rapidly expanding across Europe and Latin America, and we are looking for talented individuals to help us continue this journey. Your Responsibilities Portfolio Management: Autonomously manage a portfolio of Italian Enterprise/Mid-Market accounts, building and maintaining solid relationships with key stakeholders. Onboarding & Adoption: Guide new clients through the onboarding process, ensuring rapid platform adoption and achieving initial business goals (Time-to-Value). Loyalty & CRM Campaign Strategy: Strategize, manage, and optimize CRM campaigns focused on customer engagement and loyalty programs. Consulting & Data-Driven Recommendations: Analyze customer data and metrics to support clients with proactive, consultative recommendations for improving their activities and customer engagement. Strategic Time Allocation: Dedicate approximately 20 hours/month per key
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barcelona, España SEMrush A tiempo completoCustomer Success Manager, MidMarket, Italian Speaker (Strategic Customer Success Team) Customer Success location_on Barcelona Hi there! We are Semrush, a global Tech company developing our own product – a platform for digital marketers. Are you ready to be a part of it? This is your chance! We’re hiring for Customer Success Manager, MidMarket, Italian...
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Barcelona, España SEMrush A tiempo completoCustomer Success Manager, Enterprise, Italian Speaker (Strategic Customer Success Team)Customer Success BarcelonaWe are Semrush, a global tech company developing our own product – a platform for digital marketers.Tasks in the roleRenewals & Retention : Drive high customer retention and renewal rates. Manage renewal pipeline, negotiate contracts, and...
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barcelona, España SEMrush A tiempo completoCustomer Success Manager, Enterprise, Italian Speaker (Strategic Customer Success Team) Customer Success Barcelona We are Semrush, a global tech company developing our own product – a platform for digital marketers. Tasks in the role Renewals & Retention : Drive high customer retention and renewal rates. Manage renewal pipeline, negotiate contracts, and...
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Customer Success Manager, MidMarket, Italian Speaker
hace 11 horas
Barcelona, España Semrush A tiempo completoCustomer Success Manager, MidMarket, Italian Speaker (Strategic Customer Success Team) – Semrush Semrush is a global tech company that develops a platform for digital marketers. Join our Strategic Customer Success Team. Key Responsibilities Renewals & Retention: Drive high customer retention and renewal rates by closely managing your renewal pipeline,...
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Italian Customer Success Manager
hace 2 semanas
barcelona, España Loyal Guru A tiempo completoHey there! Looking for your next big challenge? About the Role Hello! We're seeking anItalian Customer Success Manager (CSM) to join our international team. This is a mid-level role where you will be the strategic, high-touch point of reference for our key Enterprise and Mid-Market accounts in the Italian Retail and Grocery sectors. Your mission is to move...
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Customer Success Manager, Enterprise, Italian Speaker
hace 12 horas
Barcelona, España Semrush A tiempo completoHi there We are Semrush, a global Tech company developing our own product – a platform for digital marketers. Are you ready to be a part of it? This is your chance We're hiring for Customer Success Manager, Enterprise, Italian Speaker (Strategic Customer Success Team).Tasks in the role Renewals & Retention : Drive high customer retention and renewal rates...
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Customer Success Manager
hace 2 semanas
Barcelona, España Skello A tiempo completo**About Skello** Skello is a European company on a mission to improve frontline teams' daily lives. We have developed a HR SaaS to help them plan, optimize and simplify work organization. We aim to shape the future of HR Tech by being the leading HR solution for all frontline teams in Europe. Our solution is already being used by more than 400,000 users in...
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Customer Success Manager
hace 2 días
Barcelona, España Dynatrace A tiempo completoCompany Description Who we are**:Dynatrace is a leading software product company** founded in Linz, Austria with more than 3000 employees worldwide. Do you have a **customer first mindset**? Do you thrive on change? You want to help us** **to continuously improve our **service quality **and **customer experience**? Then join our DynatraceOne team Customer...
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Customer Success Representative
hace 7 días
Barcelona, España Nutanix A tiempo completoCustomer Success Representative Italy - Barcelona, Spain**_Hungry, Honest, Humble, with Heart! - ** **The Opportunity** - This role is Hybrid _ We are looking for a Customer Success Representative to drive our technology and super-serve our Italian customers in our growing Barcelona office. Nutanix EMEA Customer Success team is responsible for accelerating...
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Customer Success Manager
hace 11 horas
Barcelona, España Loyal Guru A tiempo completoWe're seeking an Italian Customer Success Manager (CSM) to join our international team. This is a mid-level role where you will be the strategic, high-touch point of reference for our key Enterprise and Mid-Market accounts in the Italian Retail and Grocery sectors. Your mission is to move beyond mere retention and act as a true strategic partner, ensuring...
