Italian Customer Success Manager
hace 1 semana
Hey there Looking for your next big challenge? About the Role Hello We're seeking anItalian Customer Success Manager (CSM) to join our international team. This is a mid-level role where you will be the strategic, high-touch point of reference for our key Enterprise and Mid-Market accounts in the Italian Retail and Grocery sectors. Your mission is to move beyond mere retention and act as a true strategic partner, ensuring our clients maximize the value derived from our loyalty and data platform, driving their long-term success. About Us At Loyal Guru, we help enterprise retailers, grocers, and financial institutions unlock the power of customer loyalty. Our SaaS platform empowers brands to increase repeat purchase revenue, reduce churn, and deliver personalized experiences that drive long-term growth. We are in a strong scale-up phase, rapidly expanding across Europe and Latin America, and we are looking for talented individuals to help us continue this journey. Your Responsibilities Portfolio Management: Autonomously manage a portfolio of Italian Enterprise/Mid-Market accounts, building and maintaining solid relationships with key stakeholders. Onboarding & Adoption: Guide new clients through the onboarding process, ensuring rapid platform adoption and achieving initial business goals (Time-to-Value). Loyalty & CRM Campaign Strategy: Strategize, manage, and optimize CRM campaigns focused on customer engagement and loyalty programs. Consulting & Data-Driven Recommendations: Analyze customer data and metrics to support clients with proactive, consultative recommendations for improving their activities and customer engagement. Strategic Time Allocation: Dedicate approximately 20 hours/month per key
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Customer Success
hace 2 semanas
Barcelona, España Customer Success Unit A tiempo completoPosition overview As Account Manager you will be directly responsible for assisting our Retail Clients by using your consulting skills, retail business knowledge and software solution expertise to effectively operate the Openbravo Cloud-based POS and Retail Management solutions into the client’s business. The position is based in Pamplona or Barcelona...
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Customer Success Manager
hace 5 días
barcelona, España Momentum Reim A tiempo completoCustomer Success Manager - Italian Market Hello! We’re looking for the next star addition to our team as a Customer Success Manager for the Italian market . We are Sesame HR , a digital solution that helps Human Resources teams, managers, and companies optimize people management processes by centralizing them in a single platform. We work to redefine the...
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Italian Customer Success Manager
hace 2 semanas
Barcelona, España Loyal Guru A tiempo completoHey there! Looking for your next big challenge?Usted podría ser el solicitante perfecto para este trabajo. Lea toda la información asociada y asegúrese de presentar su candidatura.About the RoleHello!We're seeking an Italian Customer Success Manager (CSM)to join our international team. This is a mid-level role where you will be the strategic, high-touch...
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barcelona, España SEMrush A tiempo completoCustomer Success Manager, Enterprise, Italian Speaker (Strategic Customer Success Team) Customer Success Barcelona We are Semrush, a global tech company developing our own product – a platform for digital marketers. Tasks in the role Renewals & Retention : Drive high customer retention and renewal rates. Manage renewal pipeline, negotiate contracts, and...
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Customer Success Manager
hace 6 días
Barcelona, España Momentum Reim A tiempo completoCustomer Success Manager - Italian MarketHello!We’re looking for the next star addition to our team as a Customer Success Manager for the Italian market .We are Sesame HR , a digital solution that helps Human Resources teams, managers, and companies optimize people management processes by centralizing them in a single platform.We work to redefine the...
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Customer Success Manager
hace 3 días
Barcelona, España Skello A tiempo completoAbout SkelloSkello is a European company on a mission to improve frontline teams' daily lives. We have developed a HR SaaS to help them plan, optimize and simplify work organization. We aim to shape the future of HR Tech by being the leading HR solution for all frontline teams in Europe. Our solution is already being used by more than 400,000 users in...
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Italian Customer Success Manager, Enterprise SaaS
hace 2 semanas
Barcelona, España Loyal Guru A tiempo completoA dynamic SaaS provider seeks an Italian Customer Success Manager to join their team in Barcelona.Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.You'll be responsible for managing key Enterprise accounts while ensuring clients...
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Customer Success Manager
hace 1 semana
Barcelona, España INFINNI A tiempo completoAbout Us:Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación. We're a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to...
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Barcelona, España Momentum Reim A tiempo completoA leading digital solutions company in Barcelona is seeking an experienced Customer Success Manager for the Italian market. The ideal candidate will have at least 3 years' experience in a similar role and be fluent in English and Spanish. You will manage and retain a portfolio of large clients, ensuring their satisfaction and driving growth. This role...
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Customer Success Manager
hace 3 días
Barcelona, España Skello A tiempo completoAbout Skello Skello is a European company on a mission to improve frontline teams' daily lives. We have developed a HR SaaS to help them plan, optimize and simplify work organization. We aim to shape the future of HR Tech by being the leading HR solution for all frontline teams in Europe. Our solution is already being used by more than 400,000 users in...
