Sales Operations Italian Market

At papernest, we believe life is too short for paperwork. Our free digital platform allows users to centralize, optimize, subscribe to, and cancel all their contracts in just a few clicks: electricity, internet, insurance, and more. And this is only the beginning. From streaming services to everyday essentials, we're building tools that return time and peace of mind. This year marks 10 years since we launched the idea that it is possible to simplify our customers' lives by offering an innovative solution that allows them to easily subscribe to, manage, and switch all types of contracts via a unique and intuitive platform. In the meantime, we have supported more than 2 millions customers in France, Spain, and Italy, while investing in new verticals, positioning ourselves as a highly efficient, innovative, and competitive scale-up in a rapidly growing market. With over 900 employees spread across 3 locations, we are consolidating our position as a market leader in Europe. We are always on the lookout for talent ready to join a dedicated and motivated team driven by a meaningful project. Working with us means embracing a culture of excellence, innovation, and real impact. The position of Sales Operations is at one time rich, intense and technical. Your role will be simple: to make papernest grow using both simple and effective tools and processes. The Sales Ops position is highly cross-functional, at the intersection of the needs of multiple teams. It will not only allow you to enrich and greatly develop your technical skills (CRM, user experience, data analysis, code), but also to leverage your leadership and project management qualities.  You will join the Italy Operations team, at the heart of the company and papernest's strategic challenges. Responsibilities: Collaborate with Tech Team to develop processes automation (Jira, Salesforce Flow, no-code tools like Make...) Help to analyze sales data and deploy action plan to achieve operational targets Use existing dashboards and improve our data visualization Take actions to correct discrepancies and achieve objectives Communicate results to key stakeholders Assist the Sales Ops Executive and Head of Operations to manage the offer portfolio Set up the offer and prices in the back office Coordinate with other teams (training, product, operations management) to release or update offers Resolve operational and technical incidents on a daily basis Collaborate with Sales to optimize processes and participate in continuous improvement using Lean methodology (Value Stream Map, shadowing,etc…) Your profile :  Curiosity and a desire to learn, especially in the areas of data and technology The Sales Operations position will quickly lead you to master all our technical tools (Salesforce, BigQuery, Looker Studio, Jira, Github...) Knowledge of at least one programming language (SQL, Python, Java, JSON...) is a plus Analytical mindset: rationalize issues, find pragmatic solutions and draft action plans "Hands-on": Ability to be on the field and perform daily tasks Ownership: Autonomy, ability to manage and deliver multiple projects simultaneously Enthusiastic: Positive attitude and communication, creative problem-solving approach Team player Fluent in English and Italian. French or Spanish is a plus. What we offer : Evolve in an international and inclusive environment: everyone has a place at papernest, and with more than 46 different nationalities, it's not uncommon here to start a sentence in English and finish it en français o en español Compensation & partnerships: your talent deserves to be rewarded Enjoy a competitive compensation for your internship. We value every contribution and are committed to offering attractive remuneration for your efforts and dedication. Also, with your papernest badge, you will have access to various partner services (restaurants, wellness centers, mobility...). ️ Meals: a healthy and balanced breakfast is offered every Tuesday Career Development: at our company, interns are not just “photocopy-coffee” assistants As a full-fledged team member, you're here to learn, but also to share your ideas and implement projects. You'll be supported throughout your journey to maximize your skills and prepare for your future. ✨ Remote Work : enjoy 1 day of remote work per week to optimize your focus and efficiency. Hiring process:  Interview with Juliette, from the Talent Acquisition team Business Case Interview with Jean-Baptiste Ferrato, Head of Sales Operations, Training, Quality Interview with Michele Loporchio, Head of Operations Italy Interested in this challenge?