Global Service Process Owner SAP
hace 2 días
Select how often (in days) to receive an alert:At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.Barcelona, SpainGlobal Service Process Owner SAPAbout the roleIn this global role within Aftersales Service Operations, you will ensure that our ERP system is fully aligned with our business processes, enabling efficient, customer‑centric service delivery worldwide. You will drive continuous improvement, lead process standardisation, and empower our teams through training and clear documentation.In return for your strong ERP expertise, cross‑functional mindset, and hands‑on approach, you’ll have the opportunity to shape global service processes, work closely with diverse international stakeholders, and play a key role in Sonova’s transformation journey—directly contributing to customer satisfaction and our mission to help everyone enjoy the delight of hearing.More about the roleAlign global Aftersales Service processes with enterprise process architecture and ERP set‑upDefine, harmonise, and maintain global ERP service processes, SOPs, and related KPIsAct as a key interface between service operations and functions such as Finance, Engineering, SCM, SAP/IT, and Product teamsContribute functional expertise to SAP and IT projects to improve lead time, cost efficiency, and business model changesSupport the development of aftersales service concepts for new products, channels, and business units and derive ERP system changesLead and strengthen a global community of regional and local key users and process ownersDrive process documentation, standardisation, training, and knowledge
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Global Service Process Owner SAP
hace 2 días
Barcelona, España Sonova Group A tiempo completoSelect how often (in days) to receive an alert: At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear...
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Global Service Process Owner SAP
hace 3 horas
Barcelona, España Sonova A tiempo completoAbout the role In this global role within Aftersales Service Operations, you will ensure that our ERP system is fully aligned with our business processes, enabling efficient, customer-centric service delivery worldwide. You will drive continuous improvement, lead process standardisation, and empower our teams through training and clear documentation.In...
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Global Service Process Owner SAP
hace 4 horas
Barcelona, España Sonova A tiempo completoAbout the role In this global role within Aftersales Service Operations, you will ensure that our ERP system is fully aligned with our business processes, enabling efficient, customer‑centric service delivery worldwide. You will drive continuous improvement, lead process standardisation, and empower our teams through training and clear documentation.In...
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Global Service Process Owner SAP
hace 2 días
Barcelona, Barcelona, España Sonova A tiempo completoWho we areAt Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing...
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Global SAP Process Owner – Aftersales
hace 2 días
Barcelona, España Sonova Group A tiempo completoA leading hearing care provider in Barcelona is seeking a Global Service Process Owner SAP. The role involves aligning ERP systems with business processes, driving service delivery improvements, and leading cross-functional teams. Candidates should have 5+ years of relevant experience and expertise in SAP S/4HANA. The position offers opportunities for...
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Global Service Process Owner SAP
hace 2 días
Barcelona, Barcelona, España Sonova AG A tiempo completoAbout the roleIn this global role within Aftersales Service Operations, you will ensure that our ERP system is fully aligned with our business processes, enabling efficient, customer-centric service delivery worldwide. You will drive continuous improvement, lead process standardisation, and empower our teams through training and clear documentation.In return...
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Global Service Process Owner SAP
hace 2 días
Barcelona, Barcelona, España Sonova Group A tiempo completoAbout The RoleIn this global role within Aftersales Service Operations, you will ensure that our ERP system is fully aligned with our business processes, enabling efficient, customer-centric service delivery worldwide. You will drive continuous improvement, lead process standardisation, and empower our teams through training and clear documentation.In return...
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Customer Service Global Process Owner
hace 5 días
Barcelona, España Werfen A tiempo completo**Job Overview**: - Post Date - November 13, 2024 - Number - WEBWW-2024-000071 - Job Function - Other - Location - Barcelona - Country - Spain **About the Position**: **Job Summary** The Customer Service Global Process Owner (GPO) functions as the chief architect, teacher, conductor and, when required, the enforcer of the customer service processes. This...
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Global Process Owner: Serialization
hace 4 horas
Barcelona, España Novartis A tiempo completoA leading pharmaceutical company is looking for a Global Process Owner for Serialization and Product Tracking in Barcelona. This role involves optimizing processes, implementing standards, and leading automation initiatives. The ideal candidate should have expertise in serialization within the pharmaceutical industry, proficiency in SAP systems, and strong...
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Service Owner, Process Development
hace 3 días
Barcelona, España Lynk & Co A tiempo completoThis isn't a conventional car company. We're a new global brand that focuses on the need of the connected generation, sustainability, and a hassle-free customer experience. Service Owner, Process Development - It is not every day that someone launches a new mobility brand, but that’s not what’s_ - unusual about Lynk & Co. We are re-defining the entire...
