Field Service Engineer

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life The Technical Services organization ensures the safe, reliable, and effective operation of Medtronic technologies across healthcare facilities. The team provides installation, maintenance, troubleshooting, and technical support services that help customers maximize equipment uptime and performance while supporting quality patient care. This position is based in Vigo, Spain, supporting customers across Galicia. The role is remote and field-based, with regular travel throughout the assigned territory and occasional travel across Spain and Northern Portugal.
Primary Responsibilities Install, commission, maintain, and repair Medtronic equipment in customer facilities.
Perform preventive and corrective maintenance activities to maximize product reliability and uptime.
Diagnose and resolve technical issues using approved service tools, documentation, and remote support resources.
Provide on-site technical support during product implementations and system upgrades.
Coordinate service activities and responses to critical customer situations to restore product functionality.
Maintain accurate service records, maintenance documentation, and regulatory compliance reports.
Partner with Technical Support, Clinical, and Commercial teams to resolve complex product and customer issues.
Deliver technical guidance and product application support to healthcare professionals and customer personnel.
Required Qualifications Bachelor's Degree or Technical Diploma and 2+ years of field service, biomedical engineering, electronics, electrical engineering, mechanical engineering, or medical device support experience.
Experience installing, maintaining, troubleshooting, and repairing medical devices or other complex technical equipment.
Fluency in Spanish and working proficiency in English.
Valid driver's license and ability to travel frequently throughout Galicia and occasionally across Spain and Northern Portugal.
Ability to work in hospital environments and meet customer site access requirements.
Preferred Qualifications Experience supporting medical devices in hospital, surgical, critical care, or intensive care environments.
Knowledge of healthcare regulations, quality systems, and medical device service processes.
Experience with network-connected medical equipment, software applications, and remote diagnostics.
Experience collaborating across technical, clinical, and commercial functions.
Portuguese or Galician language skills.
Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Spain: 37,600.00 EUR - 56,400.00 EUR | The final salary within this range will be determined based on objective, job-related criteria, including relevant experience, skills and qualifications, in accordance with our compensation framework.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart - putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results th