Danish Customer Service Agent
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Location: Remote (based in Greece)
Relocation: Mandatory relocation to Greece (fully supported)
Language Requirements: Danish (native or fluent)
Employment Type: Full-time
About The RoleOur respected client, a leading international organization operating in a fast-paced, customer-centric environment, is currently seeking Danish-speaking Customer Service Agents to join their growing team. This is an entry-level position , ideal for candidates looking to start or develop a career in customer support within an international setting. The role is remote , however candidates must relocate and reside in Greece , as per operational and contractual requirements.
Key Responsibilities- Handle inbound customer inquiries via phone, email, and/or chat in Danish
- Provide accurate, timely, and professional support regarding products and services
- Resolve customer issues efficiently while ensuring high satisfaction levels
- Document interactions and update customer records using internal systems
- Follow company policies, quality standards, and data protection guidelines
- Escalate complex cases to relevant internal departments when necessary
- Native or fluent Danish speaker
- Good command of English (Level B2)
- No previous customer service experience required (training provided)
- Strong communication and problem-solving skills
- Customer-oriented mindset with attention to detail
- Basic computer literacy and ability to work with multiple systems
- Willingness to relocate to Greece and work remotely from there
- Competitive salary package
- Fully paid relocation support (including flight and accommodation assistance, where applicable)
- Remote work setup once based in Greece
- Paid training and continuous learning opportunitiesInternational and multicultural working environment
- Career development and internal mobility opportunities
- Private health insurance and additional benefits
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