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hace 1 mes
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.The PositionAs a Tools & Vendors Solution Manager for Digital Product Enablement of IT Foundational Domain, you will manage the tool requests from the various engineering teams (Cloud and Edge Infrastructure, Data Analytics, Connectivity, CODE, RIS Common Tooling users…) and drive the tool selection process, the needed compliance assessments together with IT and QA, the potential agreements together with Procurement and Legal departments, the pricing negotiation with different vendors and Roche FinOps, the PO creation, the tool reception and the records storage of all the previous steps within the proper platforms.You define and update development toolchains as a part of CI/CD pipelines supporting IT teams as well as product teams in both validated and non-validated environments and together with IT and Business quality compliance approaches.You build a service offering for selected software tools and tool consultancy by ensuring the proper handling of user management, training, documentation and communication to stakeholders, by managing according to compliance and security standards and creating OKRs for software tooling.In addition, you will:Provide each tool as a self-service, frictionless and easy to consume service supporting the multi-tenancy needs of the Digital Platform.Set up KPI and track operational metrics of usage, licenses and availability.Be accountable for maintenance and support according to operational procedures (e.g qualification), including periodic compliance checks.Manage overall tools costs and identify chargeback models.Actively manage the vendors (MSA, SOW, POs, Support contracts, capacity and licenses) and tools lifecycle and governance.Proactively feed Roche Tools and Licenses Management Tool (TLMS), Confluence and webpages.Who you areYou’re looking for a challenge where you have the opportunity to pursue your interests across functions and geographies. Where your passion for stakeholder management, technology, delivery, reliability, and operational excellence will impact the lives of patients fighting cancer and many other disease areas in the future.You are a highly motivated self-starter and curiosity is what drives you. You embrace and value lean and agile principles to achieve positive outcomes. You are a team player with common sense, and a good communicator that gets to the point quickly.You have a university degree or equivalent in computer science, engineering, or other related fields. Experience working in a multicultural environment and proven cultural awareness. Experience in the diagnostics and pharmaceutical industry or other highly regulated industries like finance or insurance seen as highly advantageous.Furthermore, you bring:Experience in managing vendorsGood understanding of cloud technologies, CI/CD, DevSecOps tooling is preferredStrong customer and service management focusStrong communication and negotiation skillsStrong focus on pragmatism while attention to detail and processExperience in stakeholder management and cross-functional teamworkUnderstanding of software automation, programming language is preferredQualifications5+ years experience in a customer-facing role within a service organization.5+ years of technical experience in IT organizations.Roche embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.Who we areAt Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.Roche is an Equal Opportunity Employer.
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